Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Customer Service Representative
Beau Rivage Resort & Casino
10.2015 - 03.2021
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate's Degree - Electronics Technology
Long Island drafting
10.1978
High School Diploma - General Studies
At John the Baptist
West Islip, NY
06.1971
Skills
Product Assembly
Assembly and production
Hand and power tools
Power and hand tools
Repetitive Work
Quality Control
Safety Protocols
Accomplishments
A customer wrote into the ceo of the beau Rivage an stated I went above and beyond to help him