Results-driven wellness consultant with over 8 years of experience in driving sales and member retention through innovative wellness programs. Proven expertise in coaching and staff development, customer service, and program development. .
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wellness Director
YMCA of Metro Atlanta
04.2023 - Current
Establish and lead robust wellness programs for a diverse membership base of 7,000+ to improve member retention and serve community needs.
Managed budgets effectively, allocating funds appropriately to optimize program offerings while maintaining fiscal responsibility.
Spearheaded efforts to improve organizational visibility within target demographics through various channels such as social media, newsletters, and local events.
Improved employee onboarding and training processes by managing customized learning paths within the LMS.
Contributed to increased membership sales through personalized follow-up with prospective clients after initial contact or facility tour.
Fitness Manager
NIFS
01.2022 - 03.2023
Manage staff within the department along with outside contractors and vendors to bring additional services, equipment, and amenities into a premiere senior living community (Lenbrook).
Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
Enhanced member experience by addressing concerns promptly and professionally, resulting in higher satisfaction ratings.
Health Fitness Specialist
NIFS
07.2018 - 12.2021
Instruct multiple group fitness classes daily to a senior population with chronic conditions.
Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
Conducted thorough fitness assessments for accurate goal-setting and progress tracking.
Intern
Neurosport Physical Therapy
01.2018 - 05.2018
Assist patients with exercise through demonstration and ensuring they are using correct and proper form.
Education
Bachelors of Science in Exercise Science -
Columbus State University
Columbus, GA
05.2018
Certificate in Korean Language -
Pai Chai University
Daejeon, South Korea
12.2014
Certification
Certified Pool Operator (10/2019 - 10/2024)
Brian Grant Foundation Certified (08/2021)
Timeline
Wellness Director
YMCA of Metro Atlanta
04.2023 - Current
Fitness Manager
NIFS
01.2022 - 03.2023
Health Fitness Specialist
NIFS
07.2018 - 12.2021
Intern
Neurosport Physical Therapy
01.2018 - 05.2018
Bachelors of Science in Exercise Science -
Columbus State University
Certificate in Korean Language -
Pai Chai University
Certified Pool Operator (10/2019 - 10/2024)
Brian Grant Foundation Certified (08/2021)
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