Charles Bartlett
Bennington,VT
Summary
Skilled Operations Technician with extensive experience in roadway repairs, heavy equipment operation, and winter operations. Expertise in directing crews, training personnel, and maintaining safety protocols. Resourceful in process optimization and equipment maintenance, ensuring operational efficiency and successful project execution.
Overview
22
22
years of professional experience
Work History
Transportation Operations Technician 2
Vermont Agency of Transportation
Wilmington , VT
10.2022 - Current
- Operated plows, loaders, and hand tools for highway maintenance and winter response duties.
- Cleared snow, ice, debris, and vegetation from travel lanes and shoulders.
- Set up traffic control devices for work zones along state highways to enhance driver safety and compliance.
- Inspected roadside hazards and reported unsafe conditions to ensure timely response and safety.
- Supported maintenance of Vermont Agency Transportation roadways, bridges, and culverts through routine field repairs.
- Repaired signs, guardrails, drainage systems, and pavement surfaces across VTrans routes.
- Performed preventive maintenance on vehicles, equipment, and shop tools.
- Coordinated crew workflow to complete cyclic maintenance work on bridges, ensuring safety and adherence to schedule.
Manager
Bartlett landscaping and Property care
Whitingha, VT
04.2004 - 09.2026
- Directed crew members in executing landscaping projects, ensuring quality and timely completion.
- Trained and instructed new crew members on landscape equipment operations, maintenance practices, and safety protocols to promote a skilled workforce.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Performed preventive maintenance and sharpened blades, by keeping landscaping equipment in working order.
- Maintained organization of supplies in storage area to ensure easy access for team members., equipment clean and vehicle professional through regular care.
- Operated landscaping equipment to maintain grounds and remove trees.
- Constructed pergolas, retaining walls, and decks to enhance aesthetic and functional value of outdoor spaces.
- Pruned trees and bushes to improve visibility and shape.
- Edged lawns and flowerbeds using gas-powered and rotary edging tools.
- Shoveled snow from walkways to prevent falls and injuries.
- Used proper gear and safety behaviors to minimize injury risk.
- Followed safety procedures and protocols to minimize equipment mishaps.
- Delivered tools and equipment to work locations using a truck for timely project execution. Deliver tools and equipment to work locations.
Supervising Agent
American Income Life Insurance Company
Nashua, NH
06.2020 - 09.2022
- Facilitated interviews to identify qualified candidates for hiring, hired and led a team of over 3 agents.
- Monitored agents' performance, providing actionable feedback to drive improvement.
- Monitored agents to comply with AIL Insurance Company performance standards and policies.
- Expanded client base and enhanced profitability by recruiting and training top-performing agents.
- Organized and reviewed data and reports to better define company goals and milestones.
- Developed targeted marketing strategies to enhance client visibility across various media, increasing engagement and reach.
- Maintained a high level of communications and marketing skills by participating in professional activities.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
Senior Maintenance Worker
Vermont Highway of Transportation
Wilmington, VT
05.2012 - 06.2020
- Erected signs and cones to divert traffic in active work areas.
- Assisted with roadway projects and highway repairs by controlling traffic patterns.
- Cleared snow, ice and other debris from highways to maintain road safety.
- Flagged motorists to provide warnings of obstacles and repair work.
- Repaired roadway signs, fences and other structures.
- Hauled and spread sand, gravel and clay to fill washouts and repair road shoulders.
- Performed preventive maintenance on vehicles and heavy equipment.
- Operated pneumatic tampers to repair joints and patch broken pavement with asphalt.
- Collaborated with diverse coworkers to accomplish goals and resolve issues related to products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Led process improvements and trained team members to enhance operational efficiency.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Notified supervisors of faulty operations and defective materials to improve production.
- Maintained baseline safety knowledge to improve deficient areas and meet code.
- Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Utilized various tools and power equipment to cut down trees and shear off limbs.
- Checked, cleaned and maintained chainsaws and other equipment each day to ensure working order.
- Cleared areas of potential hazards before tree cutting for safety. of potentially dangerous shrubs, machinery or other plants before cutting to protect people, property and equipment from harm.
- Controlled direction of falling trees by correctly placing wedges and cutting in strategic places.
- Maintained equipment such as wedges, lifts, saws and saw blades by inspecting before and after use and completing timely repairs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Compiled detailed reports for upper management based on monitored equipment, tools, and system upgrades.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Checked equipment for defects before and after shift and submitted a report indicating equipment condition.
- Observed company safety protocols for trench safety and perimeter establishment to reduce job site accidents.
- Loaded and moved dirt, rocks, equipment and materials.
- Kept records of material or equipment usage and completed entries in production logs.
- Took care to locate and stake critical underground utilities prior to beginning work.
Specialist
Army National Guard VT
Westminister, VT
08.2008 - 08.2014
- Led assignments and fostered skill development among team members.
- Provided tactical and technical guidance to facilitate unit duties.
- Conducted classes to train fellow soldiers on safety and awareness topics, enhancing overall unit readiness.
- Developed expertise in small arms use, care and accountability.
- Used rifles, machine guns and other weapons to suppress enemy forces during warfare.
- Deployed to areas of civil unrest to provide security services to various fire and police departments and cities.
- Conducted mobile and foot patrols to secure areas and promote safe communities.
- Collaborated in small groups to achieve complex goals under tight deadlines.
- Directed placement of material handling equipment to accomplish cargo loading and off-loading operations.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
Education
High School Diploma -
Twin Valley Highschool
Wilmington VT06-2006
Skills
- Heavy Equipment Operation
- Vehicle Maintenance
- Safety Management
- Safety maintenance
- Troubleshooting
- Work Zone Management
- Project Management
- Work planning
- Documentation
- Attention to Detail
- Problem Solving
- Teamwork and Collaboration
- Training and Development
- Situational Awareness
Timeline
Transportation Operations Technician 2
Vermont Agency of Transportation
10.2022 - Current
Supervising Agent
American Income Life Insurance Company
06.2020 - 09.2022
Senior Maintenance Worker
Vermont Highway of Transportation
05.2012 - 06.2020
Specialist
Army National Guard VT
08.2008 - 08.2014
Manager
Bartlett landscaping and Property care
04.2004 - 09.2026
High School Diploma -
Twin Valley Highschool