Summary
Overview
Work History
Education
Skills
Timeline
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Charles Berdin

JAMAICA,NY

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Skilled Deli professional familiar with proper food handling and safety concerns. Relates well to team members and customers of all backgrounds. Offering 10+ years of retail experience.

Overview

20
20
years of professional experience

Work History

Counter/Cashier Helper

Beyond Bagels
09.2023 - Current
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Streamlined checkout process by quickly bagging items and efficiently handling payment methods.
  • Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.

Manager of Operations

Bagel Oasis
08.2010 - 09.2023
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Streamlined deli operations through effective scheduling, inventory management, and staff training.

Porter

Europa Cafe
08.2004 - 08.2010
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.

Education

GED -

University of The State of New York
Manhattan, NY
07.2006

Skills

  • Dependability
  • Cleanliness
  • Active Learning
  • Maintaining Composure
  • Judgment and Decision Making
  • Customer Service
  • Organizational abilities
  • Cleaning and sanitizing
  • Inventory Management
  • Upselling strategies
  • POS Systems

Timeline

Counter/Cashier Helper

Beyond Bagels
09.2023 - Current

Manager of Operations

Bagel Oasis
08.2010 - 09.2023

Porter

Europa Cafe
08.2004 - 08.2010

GED -

University of The State of New York

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Charles Berdin