Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Charles Bonner

Ambridge,PA

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

12
12
years of professional experience

Work History

School Bus Driver

ABC Transit
Ambridge, PA
10.2023 - Current
  • Ensured safety of students by following all traffic laws and regulations.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Communicated effectively with parents regarding student transportation issues.

Customer Service Representative

Verizon
Pittsburgh, PA
12.2016 - 08.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Truck Driver

Sears Hometown & Outlet Stores Inc.
Pittsburgh, PA
03.2013 - 08.2016
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.

Education

General Studies

Bowling Brook Prep
Frederick, MD
06-1999

Some College (No Degree) - Computer Electronics

ITT Tech
Pittsburgh, PA

Skills

  • Passenger Assistance
  • Vehicle Maintenance
  • Vehicle inspections
  • Heavy hauling
  • Shipping and packaging
  • Defensive Driving

Certifications

  • Class B CDL
  • Passenger Endorsement
  • Child Clearances
  • Expert Customer Service Award

Timeline

School Bus Driver

ABC Transit
10.2023 - Current

Customer Service Representative

Verizon
12.2016 - 08.2023

Truck Driver

Sears Hometown & Outlet Stores Inc.
03.2013 - 08.2016

General Studies

Bowling Brook Prep

Some College (No Degree) - Computer Electronics

ITT Tech
Charles Bonner