Charles Bourgeois
Ch,Louisiana
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Billing Specialist
SSA Marine - C - RIIVER
Metairie, LA
10.2022 - 06.2024
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Utilized billing software to generate and track outstanding invoices.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Communicate with accounting team to reconcile billing issues and invoicing procedures.
Security Guard
Ceasars Casino
New Orleans, LA
05.2011 - 10.2022
- Experience in providing excellent customer service and communication skills.
- Provide a safe environment and entertaining experience for the guest
- Prevent underage gaming and contducting security patrols around the casino property.
- Conducted daily security patrols of assigned areas.
- Respond quickly to emergencies in any situation.
In - Home Services
Home Depot
Chalmette, LA
04.2006 - 06.2011
- Communicate with both the customers and service providers making sure a positive service delivery experience.
- Schedule appointments and communicate with customers throughout their delivery.
- Willing to assist coworkers in other areas of the store.
Education
Associate of Science - Accounting And Business Administration
Nunez Community College
Chalmette, LA05-1999
Skills
- Invoice Processing
- Invoicing proficiency
- Customer Assistance
- Interpersonal and written communication
- Merchandise Displays
- Retail Sales
- Emergency Response
- Work ethic
- Security Protocols
- Door Security
References
References available upon request.
Timeline
Billing Specialist
SSA Marine - C - RIIVER
10.2022 - 06.2024
Security Guard
Ceasars Casino
05.2011 - 10.2022
In - Home Services
Home Depot
04.2006 - 06.2011
Associate of Science - Accounting And Business Administration
Nunez Community College
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