Charles Boyer
Restaurant General Manager, District Manager & Chef
City Of Saint Peters,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
District Manager
Taco Bell
St. Louis, MO
01.2022 - Current
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Supervised 7 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
Restaurant General Manager
Chicken Salad Chick
McKinney, TX
11.2019 - 01.2022
- Orchestrated positive customer experiences by overseeing every area of daily operations.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
Multi-Unit Restaurant Manager
Corner Bakery
Dallas, TX
02.2017 - 11.2019
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Prepared for and executed new menu implementations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Director of Operations
Cafe Madrid
Las Colinas, TX
02.2009 - 02.2017
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
District Manager
Cici's Pizza
Summerville, SC
08.2006 - 05.2009
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Supervised 4 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
Education
Associate of Arts - International Cuisine & Hospitality Management
Escoffier Sabolie, School of Culinary Arts
Bordeaux, France 03.1989 - 08.1990
Associate of Applied Science - Digital Communications And Multimedia
Art Institute
TX 09.1992 - 05.1994
Skills
Marketing campaigns
Consulting
Staff recruiting
Business planning
Business administration
Operations management
Leadership skills
Staff Management
Business Development
Project Management
Vendor management
Strategic planning
Budgeting
Financial Management
Sales and marketing
Commercial awareness
Creative merchandising
Certification
CPM - Certified Professional Manager
Timeline
ServSafe Instructor.Proctor
06-2022
District Manager
Taco Bell
01.2022 - Current
Restaurant General Manager
Chicken Salad Chick
11.2019 - 01.2022
Multi-Unit Restaurant Manager
Corner Bakery
02.2017 - 11.2019
Certified in Alcohol Management & Service-TABC
02-2010
Director of Operations
Cafe Madrid
02.2009 - 02.2017
District Manager
Cici's Pizza
08.2006 - 05.2009
CPM - Certified Professional Manager
01-2006
Associate of Applied Science - Digital Communications And Multimedia
Art Institute
09.1992 - 05.1994
Associate of Arts - International Cuisine & Hospitality Management
Escoffier Sabolie, School of Culinary Arts
03.1989 - 08.1990