Charles Boyer
Restaurant General Manager, District Manager & Chef
City Of Saint Peters,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
District Manager
Taco Bell
St. Louis, MO
01.2022 - Current
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Supervised 7 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
Restaurant General Manager
Chicken Salad Chick
McKinney, TX
11.2019 - 01.2022
- Orchestrated positive customer experiences by overseeing every area of daily operations.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
Multi-Unit Restaurant Manager
Corner Bakery
Dallas, TX
02.2017 - 11.2019
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Prepared for and executed new menu implementations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Director of Operations
Cafe Madrid
Las Colinas, TX
02.2009 - 02.2017
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
District Manager
Cici's Pizza
Summerville, SC
08.2006 - 05.2009
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Supervised 4 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
Education
Associate of Arts - International Cuisine & Hospitality Management
Escoffier Sabolie, School of Culinary Arts
Bordeaux, France 03.1989 - 08.1990
Associate of Applied Science - Digital Communications And Multimedia
Art Institute
TX 09.1992 - 05.1994
Skills
Marketing campaigns
undefinedCertification
CPM - Certified Professional Manager
Timeline
ServSafe Instructor.Proctor
06-2022
District Manager
Taco Bell
01.2022 - Current
Restaurant General Manager
Chicken Salad Chick
11.2019 - 01.2022
Multi-Unit Restaurant Manager
Corner Bakery
02.2017 - 11.2019
Certified in Alcohol Management & Service-TABC
02-2010
Director of Operations
Cafe Madrid
02.2009 - 02.2017
District Manager
Cici's Pizza
08.2006 - 05.2009
CPM - Certified Professional Manager
01-2006
Associate of Applied Science - Digital Communications And Multimedia
Art Institute
09.1992 - 05.1994
Associate of Arts - International Cuisine & Hospitality Management
Escoffier Sabolie, School of Culinary Arts
03.1989 - 08.1990
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