Charles Branscomb III
Lake in the Hills,IL
Summary
Versatile and dedicated employee, with a great deal of professional ambition. Works well in a team setting, while efficiently executing tasks as an individual.
Overview
5
5
years of professional experience
Work History
Regulatory and Tax Analyst
TotalMed Staffing
11.2023 - Current
- Researched tax issues and stayed current on all federal and state tax laws.
- Prepared all federal and state income tax paperwork for extensions and returns.
- Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
- Analyzed tax issues and made recommendations for remediation to management.
Quality Team Lead
Totalmed Staffing
12.2020 - 11.2023
- Interviewed and trained new hires on concepts of detailed reporting, professional communication styles, and problem solving surrounding situational roadblocks.
- Determined eligibility of suitable constituents that are processed through our service.
- Continuously trained Specialty Team on specific programs and processes such as efficient communication, contract consultation, fair labor documentation and SOP creation.
- Performed reviews of reports and contracts to check adherence with federal and state regulatory compliance requirements.
- Identified deficiencies, discrepancies, misinformation and compliance issues in order to determine ineligibility or acceptance status and return non-compliant items to teams for resolution.
- Audited projects to ensure appropriate deadlines are met and proper guidelines are followed.
Ophthalmology Surgical Coordinator
Retina Consultants
05.2020 - 12.2020
- Received, recorded and addressed incoming, outgoing, and automated communication via telephone and email.
- Collected demographic, medical, and financial data based upon patients to thoroughly assess and schedule patients for retina surgery.
- Managed master calendar and scheduled appointments for 6 providers based on optimal patient loads and clinician availability.
- Efficiently communicated Service Level Agreement with patients based upon the level of need of surgeries and level of care needed after surgery.
Internship - Project Coordinator
Great Plains Life Foundation
01.2020 - 04.2020
- Reworked company websites with streamlined design and intuitively added information regarding helpful programs enlisted by the organization.
- Negotiated donations with local businesses while enlisting financial analysis of current benefits for the "Stay 4" program.
- Collaborated with several team members in constructing messages and themes that were propagated through the organization's letters and emails.
- Developed a variety of flyers that exhibited the organization's professional persona while elaborating upon their mission to the targeted audience.
Program Assistant and Front Desk Receptionist
Brookdale Senior Assisted Living
05.2019 - 12.2019
- Provided consistent support to the elderly residents in terms of exercise and activity management.
- Thoroughly assisted residents with tasks around the neighborhood.
- Established a keen understanding of individual residents' personalities and responded by creating activities around their preferences.
- Performed front desk opening and closing procedures while maintaining security checks and corresponding the necessary daily information to management.
Relationship Banker
TCF Bank
10.2018 - 08.2019
- Delivered friendly customer service while increasing number of bank products contracted by visiting consumers.
- Frequently promoted and successfully cross sold bank products.
- Multi-tasked customer relations while establishing business ventures.
- Initiated and evolved stable business relationships with prospective consumers.
Education
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Illinois State University
Normal, IL05.2020
Associate of Arts -
William Rainey Harper College
Palatine, IL12.2018
Skills
- Stakeholder relations
- Data collection and analysis
- Team Leadership
- Critical Thinking
Timeline
Regulatory and Tax Analyst
TotalMed Staffing
11.2023 - Current
Quality Team Lead
Totalmed Staffing
12.2020 - 11.2023
Ophthalmology Surgical Coordinator
Retina Consultants
05.2020 - 12.2020
Internship - Project Coordinator
Great Plains Life Foundation
01.2020 - 04.2020
Program Assistant and Front Desk Receptionist
Brookdale Senior Assisted Living
05.2019 - 12.2019
Relationship Banker
TCF Bank
10.2018 - 08.2019
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Illinois State University
Associate of Arts -
William Rainey Harper College
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