Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Charles Bray

Powder Springs,GA

Summary

IT Support professional with over 30 years of extensive technical expertise, primarily at Emory Saint Joseph Hospital. Demonstrates proficiency in managing operating systems, IT infrastructure, and ensuring high-level security and support across intricate networks. Skilled in optimizing system performance and user satisfaction through advanced troubleshooting and maintenance techniques.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Robotic Tech

Emory Saint Joseph Hospital
09.2015 - 06.2018
  • Operated robotic surgical systems, enhancing precision and reducing errors, improving team efficiency
  • Maintained and troubleshot robotic equipment, ensuring 98% uptime and operational reliability
  • Optimized robotic procedures, leading to improved patient outcomes and higher success rates.
  • Streamlined surgical prep processes, cutting setup times by 10%.
  • Enhanced OR safety protocols, reducing surgical risks significantly.
  • Conducted detailed system checks that surpassed industry standards.
  • Provided ongoing support during surgeries, ensuring equipment functionality and safety.

Perfusion Assistant

Emory Saint Joseph Hospital
05.1991 - 09.2015

Anesthesia Tech

Emory Saint Joseph Hospital
11.1988 - 05.1991

Education

Google IT Support Specialization
Powder Springs, Ga

Social Work

Jackson State University
05.1978

Social Work

Mississippi State University
05.1974

Google AI Essentials

Skills

  • IT Infrastructure Services
  • Operating Systems
  • Power User
  • Technical Support
  • IT Security
  • Computer Networking
  • Troubleshooting
  • Hardware Maintenance
  • Software Installation

Certification

  • System Administration and IT Infrastructure Services
  • Operating Systems and You.
  • Becoming a Power User
  • Technical Support Fundamentals
  • IT Security: Defense against the digital dark arts.
  • The Bits and Bytes of Computer Networking.
  • Active Directory on Window Server, Mar 2024 - Apr 2024, Udemy
  • IT Support Technical Skills Bootcamp, Dec 2023 - Jan 2024, Udemy

Timeline

Robotic Tech

Emory Saint Joseph Hospital
09.2015 - 06.2018

Perfusion Assistant

Emory Saint Joseph Hospital
05.1991 - 09.2015

Anesthesia Tech

Emory Saint Joseph Hospital
11.1988 - 05.1991

Social Work

Jackson State University

Social Work

Mississippi State University

Google AI Essentials

Google IT Support Specialization