Charles Burlingame
Myrtle Beach,SC
Summary
Detail-oriented professional with a strong background in food safety and customer service. Known for effective conflict resolution and team training, ready to leverage expertise to enhance operational standards and improve guest experiences. Well-rounded with diverse skills derived from an excellent education and extensive food industry experience.
Overview
7
7
years of professional experience
Work History
FOH Team Member
Chick-fil-A
Myrtle Beach, South Carolina
07.2019 - 10.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Facilitated order taking and verified accuracy of customer requests.
- Coordinated with team members to improve service efficiency during peak hours.
- Ensured cleanliness and organization of dining areas and workstations for optimal guest experience.
Team Leader
Chick-fil-A
Myrtle Beach, South Carolina
10.2021 - 03.2026
- Supervised daily operations to deliver consistent high-quality service.
- Trained team members on customer service protocols and operational procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Fostered a positive work environment that encouraged collaboration among team members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Kitchen Assistant Manager
Chick-fil-A
Myrtle Beach, South Carolina
06.2026 - Current
- Supervised daily kitchen operations to ensure food safety and quality standards.
- Trained new staff on food preparation techniques and customer service protocols.
- Collaborated with management to resolve operational challenges, enhancing overall kitchen efficiency.
- Evaluated staff performance to uphold quality standards and improve service delivery.
- Addressed customer complaints about food quality and service, implementing corrective actions to enhance guest satisfaction.
ER Volunteer
Mcleod Carolina Forest
Myrtle Beach, South Carolina
06.2024 - Current
- Provided comfort measures, including blankets and pillows, to enhance patient experience and wellbeing.
- Assisted nursing staff by supplying necessary equipment and materials for efficient patient care.
- Assisted with room preparation for incoming patients in accordance with facility guidelines.
- Transported specimens between clinical departments, ensuring compliance with established protocols for accuracy and safety.
Education
Bachelor of Science - Pre-Medicine
Bob Jones University
Greenville, SC06-2026
Skills
- Food safety
- Customer service
- Medical terminology
- Team collaboration
- Effective communication
- Conflict resolution
- Food safety
Affiliations
- Phi Kappa Pi Rams Vice President, Chaplain, and Secretary
- Coastal Carolina Otolaryngology Associates Shadow
- Experience in Church Worship
Timeline
Kitchen Assistant Manager
Chick-fil-A
06.2026 - Current
ER Volunteer
Mcleod Carolina Forest
06.2024 - Current
Team Leader
Chick-fil-A
10.2021 - 03.2026
FOH Team Member
Chick-fil-A
07.2019 - 10.2021
Bachelor of Science - Pre-Medicine
Bob Jones University