Charles Butler
Dallas,GA
Overview
9
9
years of professional experience
Work History
Assistant Manager
McAlisters (Red Door Sandwich)
11.2024 - Current
- Weekly Inventory count and Store Organization.
- Handled the hiring, training, and review process for new trainees.
- Handled direct customer complaints, as well as online reviews and complaints through the GuestFocus software.
Acting Manager
Jersey Mike's Franchise (Kalo Restaurant Group)
06.2024 - 11.2024
- In charge of customer relations, training, and ensuring that procedures were followed by crew members at all times. Managed multiple store locations.
- Educated and trained a team of shift leaders to carry out store procedures and continue training crew members properly.
- Completed Jersey Mike's franchise Phase 1 Management Training.
- Marketed to local sports teams and businesses for catering events.
- Tracking inventory, COGS, and product waste – using those metrics to minimize loss.
- Scheduling and managing labor costs.
- Processed orders through Pepsi and Sysco.
- Food Handlers Permit
- Flexepos, Microsoft Office Suite
Assistant Manager
Jersey Mike's Franchise (Red Polo Ventures)
10.2022 - 05.2024
- In charge of customer relations, training, and ensuring that procedures were followed by crew members at all times. Managed multiple store locations.
- Educated and trained a team of shift leaders to carry out store procedures and continue training crew members properly.
- Completed Jersey Mike's franchise Phase 1 Management Training.
- Marketed to local sports teams and businesses for catering events.
- Tracking inventory, COGS, and product waste – using those metrics to minimize loss.
- Scheduling and managing labor costs.
- Processed orders through Pepsi and Sysco.
- Food Handlers Permit
- Flexepos, Microsoft Office Suite
Associate
Amazon Fresh
11.2020 - 08.2022
- Fast-paced warehouse environment with flexible positions and needs on a daily basis.
- Consistently placed within the “Top 10” out of a team of 150+ associates for speed and accuracy.
Seasonal Retail Associate
Uncle's Games
12.2020 - 01.2021
- Creating sales and interacting with customers on a personal level to foster positive impressions and a culture of returning customers.
- Coordinated with event organizers to bolster turnout and sales for multiple weekly events.
Shift Leader
Dairy Queen Franchise (JWVE Corp)
09.2016 - 12.2019
- Training new employees to quickly create products that meet Dairy Queen standards.
- Drive-Thru, kitchen, register, opening, and closing experience within a quick-service food industry environment.
Education
Engineering and Computer Science Tracks
Bellevue College
Bellevue, WAAccomplishments
- Eagle Scout Troop 42 June 2015
- Boy Scouts of America
Timeline
Assistant Manager
McAlisters (Red Door Sandwich)
11.2024 - Current
Acting Manager
Jersey Mike's Franchise (Kalo Restaurant Group)
06.2024 - 11.2024
Assistant Manager
Jersey Mike's Franchise (Red Polo Ventures)
10.2022 - 05.2024
Seasonal Retail Associate
Uncle's Games
12.2020 - 01.2021
Associate
Amazon Fresh
11.2020 - 08.2022
Shift Leader
Dairy Queen Franchise (JWVE Corp)
09.2016 - 12.2019
Engineering and Computer Science Tracks
Bellevue College