Overview
Work History
Education
Accomplishments
Timeline
Generic

Charles Butler

Dallas,GA

Overview

9
9
years of professional experience

Work History

Assistant Manager

McAlisters (Red Door Sandwich)
11.2024 - Current
  • Weekly Inventory count and Store Organization.
  • Handled the hiring, training, and review process for new trainees.
  • Handled direct customer complaints, as well as online reviews and complaints through the GuestFocus software.

Acting Manager

Jersey Mike's Franchise (Kalo Restaurant Group)
06.2024 - 11.2024
  • In charge of customer relations, training, and ensuring that procedures were followed by crew members at all times. Managed multiple store locations.
  • Educated and trained a team of shift leaders to carry out store procedures and continue training crew members properly.
  • Completed Jersey Mike's franchise Phase 1 Management Training.
  • Marketed to local sports teams and businesses for catering events.
  • Tracking inventory, COGS, and product waste – using those metrics to minimize loss.
  • Scheduling and managing labor costs.
  • Processed orders through Pepsi and Sysco.
  • Food Handlers Permit
  • Flexepos, Microsoft Office Suite

Assistant Manager

Jersey Mike's Franchise (Red Polo Ventures)
10.2022 - 05.2024
  • In charge of customer relations, training, and ensuring that procedures were followed by crew members at all times. Managed multiple store locations.
  • Educated and trained a team of shift leaders to carry out store procedures and continue training crew members properly.
  • Completed Jersey Mike's franchise Phase 1 Management Training.
  • Marketed to local sports teams and businesses for catering events.
  • Tracking inventory, COGS, and product waste – using those metrics to minimize loss.
  • Scheduling and managing labor costs.
  • Processed orders through Pepsi and Sysco.
  • Food Handlers Permit
  • Flexepos, Microsoft Office Suite

Associate

Amazon Fresh
11.2020 - 08.2022
  • Fast-paced warehouse environment with flexible positions and needs on a daily basis.
  • Consistently placed within the “Top 10” out of a team of 150+ associates for speed and accuracy.

Seasonal Retail Associate

Uncle's Games
12.2020 - 01.2021
  • Creating sales and interacting with customers on a personal level to foster positive impressions and a culture of returning customers.
  • Coordinated with event organizers to bolster turnout and sales for multiple weekly events.

Shift Leader

Dairy Queen Franchise (JWVE Corp)
09.2016 - 12.2019
  • Training new employees to quickly create products that meet Dairy Queen standards.
  • Drive-Thru, kitchen, register, opening, and closing experience within a quick-service food industry environment.

Education

Engineering and Computer Science Tracks

Bellevue College
Bellevue, WA

Accomplishments

  • Eagle Scout Troop 42 June 2015
  • Boy Scouts of America

Timeline

Assistant Manager

McAlisters (Red Door Sandwich)
11.2024 - Current

Acting Manager

Jersey Mike's Franchise (Kalo Restaurant Group)
06.2024 - 11.2024

Assistant Manager

Jersey Mike's Franchise (Red Polo Ventures)
10.2022 - 05.2024

Seasonal Retail Associate

Uncle's Games
12.2020 - 01.2021

Associate

Amazon Fresh
11.2020 - 08.2022

Shift Leader

Dairy Queen Franchise (JWVE Corp)
09.2016 - 12.2019

Engineering and Computer Science Tracks

Bellevue College

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Charles Butler