Dynamic leader with a proven track record at USPS and the US Army, enhancing warehouse efficiency and safety. Expert in inventory management and a certified forklift operator, I excel in optimizing workflows and fostering team collaboration. Achieved a significant reduction in operational costs through strategic planning and effective problem-solving.
Overview
41
41
years of professional experience
Work History
Postal Worker
USPS
Church Hill, TN
07.2024 - Current
Sorted and distributed incoming mail to designated areas.
Maintained updated records of outgoing, incoming, and returned mail.
Operated equipment such as stamp-canceling machines, postage meters, folder-inserters, and computers.
Read address information on envelopes to ensure proper delivery.
Provided customer service assistance at the counter in a courteous manner.
Assisted customers with mailing packages using appropriate shipping materials according to postal regulations.
Verified accuracy of data entered into computer system related to money orders, registered mail, CODs.
Organized bulk mailings including sorting letters by zip codes and bundling them accordingly.
Warehouse Supervisor
Cardinal Glass Industries
Church Hill, TN
04.1986 - 05.2024
Ensured appropriate staffing levels to meet production demands.
Maintained and updated inventory records accurately.
Monitored warehouse operations to ensure accuracy and efficiency.
Developed and implemented safety policies and procedures for the warehouse team.
Coordinated with other departments to ensure smooth flow of materials.
Directed receiving, warehousing, distribution and maintenance services.
Created strategies for improving operational efficiencies in the warehouse.
Supervised loading and unloading of materials from incoming trucks.
Provided leadership to motivate staff members to achieve performance goals.
Performed regular inspections of equipment, facilities, and personnel safety practices.
Resolved customer inquiries regarding order status or delivery issues promptly.
Identified process improvement opportunities within the warehouse environment.
Assisted with scheduling shipments and deliveries according to customer requirements.
Managed daily cycle counts to maintain accurate inventory levels at all times.
Developed plans for reorganizing storage areas as necessary based on product volume changes.
Enforced company policies related to employee conduct in the workplace.
Conducted training sessions for new employees on proper use of equipment and safety protocols.
Addressed any problems that may arise during day-to-day operations in a timely manner.
Reviewed invoices for accuracy prior to authorizing payment processing.
Evaluated existing processes for cost savings opportunities.
Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Generated warehouse shipping documents, packing lists and invoices.
Enforced strict safety procedures and protocols through successful management of warehouse team members.
Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Army
US Army
06.1983 - 06.1985
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked with cross-functional teams to achieve goals.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.