Summary
Overview
Work History
Education
Skills
Timeline
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CHARLES CAIN

Tupelo,MS

Summary

Upbeat and flexible worker who is highly energetic, outgoing, and detailed oriented. Handles multiple responsibilities simultaneously while providing exceptional results in productive scenarios, demonstrating a superb work ethic. Driven and equipped with expertise in multiple career roles.

Overview

2026
2026
years of professional experience

Work History

Medical Transportation Driver

First Choice Transit
01.2019 - Current
  • Ensured timely and safe transportation of patients to medical appointments.
  • Maintained accurate vehicle logs and patient records for compliance.
  • Assisted patients with boarding and disembarking, ensuring comfort and safety.
  • Communicated effectively with healthcare staff to coordinate schedules.
  • Conducted routine vehicle inspections, reporting maintenance needs promptly.
  • Followed all safety protocols and guidelines during transportation services.
  • Adapted to changing schedules and urgent transportation requests efficiently.
  • Provided excellent customer service, addressing patient inquiries and concerns professionally.
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.

Volunteer Assistant

Salvation Army Corps Community Center
02.2015 - 01.2019
  • Coordinated daily operations and supported team members to enhance workflow efficiency.
  • Assisted in project management tasks, ensuring timely completion of assigned responsibilities.
  • Facilitated communication between departments to promote collaboration on ongoing projects.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Research Assistant

Life Restoration Community Economic Development Association
2015 - 2019
  • Conducted literature reviews to support research initiatives and project development.
  • Collected and analyzed data to ensure integrity and accuracy.
  • Prepared material for submission to LRCEDA.
  • Maintained accurate records of information.
  • Prepared information summaries.
  • Provided access to all data for CEO.
  • Attended project meetings via conference calls.
  • Managed project related emails.
  • Prepared additional reports and presentations for the agency.
  • Participated actively in regular meetings with chief executive officer to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with chief executive officer for effective collaboration on common goals.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.

Meat Department Associate

Winn Dixie Supermarket
2014 - 2015
  • Processed and packaged meat products following safety and quality standards.
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained cleanliness and organization of meat display cases, ensuring product visibility.
  • Monitored inventory levels, notifying management of low stock items for timely replenishment.
  • Conducted regular quality checks on meat products to ensure freshness and compliance.
  • Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
  • Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
  • Upheld a high level of professionalism by remaining calm under pressure, effectively managing competing priorities and addressing customer concerns with empathy and understanding.
  • Enhanced workplace safety with strict adherence to sanitation and hygiene guidelines when handling raw products.
  • Increased sales, effectively promoting weekly specials and suggesting relevant recipe ideas to customers.
  • Developed an understanding of diverse dietary needs, enabling informed recommendations for customers seeking alternative protein sources or specialty cuts of meat.
  • Improved customer satisfaction by providing knowledgeable and prompt assistance in the meat department.
  • Contributed to team efficiency, assisting with unloading deliveries and stocking shelves in a timely manner.
  • Streamlined department operations by maintaining clean work areas and properly storing equipment after use.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.
  • Restocked products based on available inventories and customer demands.

Cashier

Treasure Island Foods
2012 - 2014
  • Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
  • Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
  • Maintained cleanliness and organization of checkout areas to promote a welcoming environment.
  • Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
  • Implemented promotional displays, effectively increasing product visibility and sales opportunities at the register.
  • Trained new cashiers on operational procedures, fostering a knowledgeable and cohesive work environment.
  • Managed inventory levels by monitoring stock availability and communicating needs to management promptly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Order Picker

Amazon
2011 - 2012
  • Accurately picked and packed orders based on customer specifications and inventory requirements.
  • Followed safety protocols to ensure a secure working environment for self and colleagues.
  • Maintained cleanliness and organization of work area to enhance operational productivity.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Safely and securely loaded items to prevent damage during transport.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Stock Associate

Dollar General Store
2010 - 2011
  • Organized merchandise displays to enhance product visibility and customer engagement.
  • Assisted in inventory management by accurately tracking stock levels and conducting audits.
  • Collaborated with team members to maintain a clean and orderly stockroom environment.
  • Responded promptly to restocking requests, ensuring optimal product availability on sales floor.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintained effective team member communication.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
  • Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted store customers and discussed needs.
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Interacted with guests in friendly and knowledgeable way.

Laundry Attendant

Holiday Inn & Suites
2008 - 2010
  • Operated industrial washing machines and dryers, ensuring efficient laundry processing.
  • Sorted and categorized linens based on fabric type and cleaning requirements.
  • Maintained cleanliness of laundry area, adhering to safety and hygiene standards.
  • Inspected finished laundry items for quality assurance before distribution.
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.

Rail Operator

Chicago Transit Authority, CTA
2001 - 2008
  • Operated trains efficiently, adhering to schedules and safety protocols.
  • Monitored track conditions and reported any irregularities immediately.
  • Communicated with dispatchers regarding train movements and delays.
  • Conducted pre-trip inspections to ensure optimal vehicle performance.
  • Assisted passengers with inquiries, ensuring a positive travel experience.
  • Participated in ongoing training programs to stay current with industry standards, regulations, and advancements in rail technology.
  • Added or detached loads by coupling or uncoupling cars.
  • Enhanced passenger safety by adhering to strict operating procedures and protocols.
  • Maintained optimal train performance by conducting thorough pre-trip inspections and post-trip evaluations.
  • Managed onboard emergencies calmly, ensuring the well-being of passengers while coordinating with emergency response teams as needed.
  • Maintained records of train movements, daily logs and train performance reports.
  • Implemented safe environment and adherence to guidelines of company safety policies and procedures..
  • Assisted in incident investigations as required, providing accurate accounts of events leading up to any occurrences affecting service delivery or safety standards.
  • Maneuvered locomotives to transport passengers between stations.
  • Monitored lights indicating obstructions or other trains ahead and watched for car and truck traffic at crossings to stay alert to potential hazards.

Certified Nursing Assistant

Valparaiso Care and Rehabilitation
2000 - 2001
  • Assisted patients with daily living activities, promoting comfort and independence.
  • Monitored vital signs, documenting changes to ensure accurate patient care records.
  • Communicated effectively with healthcare team to coordinate patient treatment plans.
  • Maintained cleanliness and organization of patient areas, adhering to safety protocols.
  • Responded promptly to patient needs, enhancing overall satisfaction and care experience.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.

Bagger

Wiseway Grocery Store
1995 - 1997


  • Efficiently bagged groceries to optimize customer experience and reduce wait times.
  • Assisted in training new team members on best practices for bagging and customer service.
  • Collaborated with team members to maintain cleanliness and organization of work area.
  • Responded to customer inquiries promptly, providing product information and assistance as needed.
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Bagged customer purchases while paying mind to industry best practices.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Answered customer inquiries and provided product guidance.
  • Supported cashier duties, expediting transactions and minimizing wait times for customers.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Provided excellent customer service by addressing inquiries and assisting with locating products.
  • Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
  • Maintained orderly cart areas outside the store, ensuring availability of carts for incoming shoppers at all times.
  • Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.
  • Followed safety protocols to prevent accidents and injuries.
  • Improved efficiency, adapting bagging techniques based on item shapes and sizes.
  • Reduced customer wait times by quickly adapting to different cashier speeds and customer volumes.
  • Assisted customers to their vehicles with heavy or bulky items, ensuring high level of customer service.

Education

Associate of Science -

Vincennes University
Vincennes, IN
05-2025

Skills

  • Customer Service-oriented
  • Safe driving techniques
  • Time management
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Professionalism

Timeline

Medical Transportation Driver

First Choice Transit
01.2019 - Current

Volunteer Assistant

Salvation Army Corps Community Center
02.2015 - 01.2019

Research Assistant

Life Restoration Community Economic Development Association
2015 - 2019

Meat Department Associate

Winn Dixie Supermarket
2014 - 2015

Cashier

Treasure Island Foods
2012 - 2014

Order Picker

Amazon
2011 - 2012

Stock Associate

Dollar General Store
2010 - 2011

Laundry Attendant

Holiday Inn & Suites
2008 - 2010

Rail Operator

Chicago Transit Authority, CTA
2001 - 2008

Certified Nursing Assistant

Valparaiso Care and Rehabilitation
2000 - 2001

Bagger

Wiseway Grocery Store
1995 - 1997

Associate of Science -

Vincennes University

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CHARLES CAIN