Charles Cain
Bonita Springs,FL
Summary
Director of Fleet & Distribution Operations Strategic leader with 20+ years of experience managing large-scale fleet operations, distribution networks, and safety programs. Proven expertise in vehicle lifecycle management, contract administration, cost control, routing efficiency, and asset utilization across multi-state operations. Skilled in fleet technology platforms (SAP, Ryder Fleet, Samsara; familiar with Element/Wheels/eFleet) and expert-level Excel analysis. Recognized for building high-performing teams, delivering technology and process training, and driving operational transformation while maintaining zero safety incidents.
Overview
19
19
years of professional experience
Work History
Distribution Center Manager
Dealer Tire
02.2025 - 06.2025
Director, DC Operations North America / Safety Champion
Shell Lubricants – Parkland USA
06.2015 - 11.2024
- Directed fleet and distribution operations, ensuring compliance with safety and service standards.
- Oversaw routing efficiency and customer service performance across multi-state operations. Managed lifecycle of fleet assets, including design, acquisition, maintenance, and disposition of 90+ vehicles.
- Administered $14.4M annual budget, consistently exceeding performance expectations while reducing costs.
- Implemented SAP-based warehouse/routing system and Ryder Fleet platform; trained 400+ staff in technology and process improvements.
- Achieved zero accidents, lost-time incidents, or injuries during tenure.
- Led closure and consolidation of 12 DCs, ensuring smooth transition of customers, personnel, and fleet assets.
Kaizen, Quality & Lean Implementation Manager
Legacy Supply Chain Services (3PL)
03.2008 - 06.2015
- Designed and delivered lean training modules for nationwide distribution centers.
- Created a quality and lean index database to benchmark and improve operational performance by 7% at 8 total sites.
- Conducted site evaluations and implemented structured process improvements with employee involvement.
- Performed site evaluations and rendered recommendations for current and future customers to meet the corporate yearly goal of 3% reduction
Operations General Manager
Thies Distribution
04.2006 - 03.2008
- Directed operations of two 130,000 sq ft facilities distributing 8.5M cases annually with 150 staff.
- Implemented Roadnet delivery and fleet maintenance system, reducing costs by 14% while improving retention and customer service.
- Opened new facility with advanced automation and voice recognition technology.
Education
Bachelor of Science - Business Administration
University of Massachusetts
Amherst, MASkills
- Fleet Lifecycle Management (lease/buy, maintenance, disposition)
- Contract Management & Compliance (titles, registrations, insurance, DOT regulations)
- Safety & Risk Mitigation Programs
- Cost Control & Budget Oversight ($14M)
- Fleet Technology Platforms (SAP, Ryder, Samsara; adaptable to Element/Wheels/eFleet)
- Data Analysis & Reporting (fuel, maintenance, routing, utilization)
- Training & Leadership Development
- Stakeholder Collaboration (Ops, Legal, Finance, Risk)
- Cost analysis
- Project planning
- Training and coaching methods
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Verbal and written communication
- Logistics analysis
- Mentoring and training
- Goal setting
Timeline
Distribution Center Manager
Dealer Tire
02.2025 - 06.2025
Director, DC Operations North America / Safety Champion
Shell Lubricants – Parkland USA
06.2015 - 11.2024
Kaizen, Quality & Lean Implementation Manager
Legacy Supply Chain Services (3PL)
03.2008 - 06.2015
Operations General Manager
Thies Distribution
04.2006 - 03.2008
Bachelor of Science - Business Administration
University of Massachusetts