Charles Camarro
Greenfield,NY
Summary
Highly professional, solutions-oriented leader focused on superior guest experience, scrupulously managing finances and developing and maintaining strong client relationships. Dedicated mentor focused on developing all team members to their fullest potential and creating a legendary culture.
Overview
33
33
years of professional experience
Work History
District Manager
Legends Hospitality
Based Out Of Saratoga Springs, NY
02.2015 - Current
- Direct oversight of management team at Saratoga PAC along with 5 additional Live Nation venues in the Northeast region
- Provide leadership and guidance to all management personnel through mentorship, counseling, and performance evaluations
- Develop and recruit talent, performance management, ensuring all venues adhere to Company operating procedures and policies
- Manage the yearly operational budgets, monthly P&L statements, payroll and ensure all financial reporting is accurate and timely
- Maintain strong and collaborative relationship with the client at all levels
- Focus on high-quality guest experience with quality food and best in class service
- Ensure venues compliance with all federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines
- Collaborate and develop comprehensive strategies aligned with company goals including revenue maximization, cost controls, service enhancements and inventory systems
- Oversight and guidance of district sales volume of $35-40 million yearly
- Focus on driving top-line sales revenue and growing EBITDA yearly
- Integral part of Saratoga PAC $10m renovation project in 2019-2020 including layout and design of all aspects of the food and beverage programming
Director of Customer Service
Saratoga Eagle Sales & Service
Saratoga Springs, NY
03.2010 - 01.2015
- Oversaw various departments within the company, including Merchandising, Draught Services, Point of Sale and Signage
Various Roles
ARAMARK
Philadelphia, Pa.
09.1992 - 12.2006
- Began my career out of college at The Spectrum, Philadelphia Pa started as a Manager in Training and held various roles over my 14-year career ending as Director of Operations at Lincoln Financial Field
- Many highlights and extraordinary events highlighted by the opening of the CoreStates Center in August of 1996
Education
Bachelor of Arts - Leadership
Hobart and William Smith College
Geneva, NYSkills
- Conflict resolution
- Critical thinking
- Multi-tasking
- Prioritization
- Point of Sale systems
- Inventory Management systems
- MS Outlook
- Excel
- Office applications
- Client relationship skills
Timeline
District Manager
Legends Hospitality
02.2015 - Current
Director of Customer Service
Saratoga Eagle Sales & Service
03.2010 - 01.2015
Various Roles
ARAMARK
09.1992 - 12.2006
Bachelor of Arts - Leadership
Hobart and William Smith College