Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHARLES CARTER

WEST ALLIS,WI

Summary

Hardworking Warehouse Worker with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records. Forklifts Warehouse operations Communication Customer Service Public Relationships . . Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Overview

10
10
years of professional experience

Work History

Inventory Specialist/Warehouse Worker

Regal Rexnord/ Contracted
West Allis , WI
10.2023 - Current
  • Maintained accurate and up-to-date inventory records.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Performed cycle counts to maintain accurate inventory records.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Assist in disassembling equipment, shelving, and storage systems.
  • maintained space ensures a seamless handover to the new occupants.

Customer Service Specialist

US Cellular Wireless
Brookfield, WI
05.2022 - 05.2023
  • Answering high volume calls 50-70 daily, assisting customers with bill break down, tech support assistance, providing accurate information for upgrade, bills and charges, providing the best customer service experience possible, utilizing teams, Microsoft words, cell site, CIMS and WDE

Warehouse Lead

DEFINOX
New Berlin, WI
10.2020 - 09.2021
  • Collaborate with workers and managers to solve work-related problems, transmit and explain work orders to laborers, review work throughout the work process and at completion to ensure that it has been performed properly, check specifications of materials loaded or unloaded against information contained in work orders, cycle counting and inventory

Warehouse Lead

Beyond Components LLC
Waukesha, WI
05.2017 - 10.2020
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives, staged and sorted products for loading, maintained inventory records with timely updates, operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards, cycle counting and inventory

Call Center Agent

JC Penney Co Inc
Milwaukee, WI
12.2015 - 12.2017
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems, delivered fast, friendly and knowledgeable service for routine questions and service complaints, prepared, completed and processed customer account forms and database changes, achieved or exceeded 95% satisfaction rating on consistent basis

Warehouse Associate

Coca-Cola
Brown Deer, WI
07.2014 - 09.2015
  • Loaded perishable and non-perishable items into trucks according to planned delivery schedules, unloaded freight using pallet jacks to transport heavy items to locations in warehouse, maintained accurate and current order and shipment forms, inventory documentation and customer records, prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets, used RF scanner to pick items from bins and complete orders

Education

High School Diploma -

James Madison Academic Campus
06.2004

12 week pre-apprenticeship -

Absolute Advantage

Training Course Advanced Social Justice: Social Justice -

Public Allies

Some College (No Degree) - Computer And Information Systems Security

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Warehouse Organization
  • Customer Service
  • Material Handling
  • Inventory Control
  • Data Management
  • Records Management
  • Cycle counting
  • Inventory organization
  • Shipping and receiving
  • Warehouse Operations
  • Inventory Counts
  • Cycle Counts
  • Forklift Operation
  • Quality Procedures

Timeline

Inventory Specialist/Warehouse Worker

Regal Rexnord/ Contracted
10.2023 - Current

Customer Service Specialist

US Cellular Wireless
05.2022 - 05.2023

Warehouse Lead

DEFINOX
10.2020 - 09.2021

Warehouse Lead

Beyond Components LLC
05.2017 - 10.2020

Call Center Agent

JC Penney Co Inc
12.2015 - 12.2017

Warehouse Associate

Coca-Cola
07.2014 - 09.2015

High School Diploma -

James Madison Academic Campus

12 week pre-apprenticeship -

Absolute Advantage

Training Course Advanced Social Justice: Social Justice -

Public Allies

Some College (No Degree) - Computer And Information Systems Security

Milwaukee Area Technical College

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CHARLES CARTER