Charles Casseus
Brooklyn,NY
Summary
Driven by a passion for excellence in sales and client relationship management, I excelled at Sunrun, enhancing customer satisfaction and loyalty through expert relationship building and sales expertise. My innovative strategies and motivational skills led to significant performance improvements, leveraging both verbal communication and sales presentations to achieve outstanding results.
Overview
8
8
years of professional experience
Work History
Sales Manager
Sunrun
11.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Door to door sales, selling Solar systems.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Community Outreach Assistant
Family Services Network N Y
09.2020 - 03.2021
- Coordinated logistics such as transportation arrangements or scheduling details with partner organizations for seamless event execution.
- Maintained collaborative relationships with community groups and community leaders by supporting local initiatives and events.
- Developed innovative strategies for reaching underserved populations, increasing overall accessibility of programs and services.
- Assisted in securing funding for programs by writing grant proposals and submitting timely reports to funders.
Salesperson
Rockaway Nissan
07.2018 - 08.2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Salesperson
Great Neck Nissan
01.2016 - 06.2018
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
High School Diploma -
New Utrecht High School
Brooklyn, NY06.1998
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales Presentations
- Client Relationship Management
Timeline
Sales Manager
Sunrun
11.2023 - Current
Community Outreach Assistant
Family Services Network N Y
09.2020 - 03.2021
Salesperson
Rockaway Nissan
07.2018 - 08.2020
Salesperson
Great Neck Nissan
01.2016 - 06.2018
High School Diploma -
New Utrecht High School
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