Charles Chambers
Lilburn,GA
Summary
Dynamic leader with a proven track record at Savannah Distributing, enhancing team collaboration and optimizing route strategies for efficiency. Leveraged strong leadership and advanced driving techniques to reduce accident rates and exceed performance goals. Skilled in fostering workplace safety and driving operational success, consistently achieving and surpassing delivery targets.
Overview
15
15
years of professional experience
Work History
Driver Supervisor
Savannah Distributing
02.2019 - Current
- Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
- Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
- Developed clear expectations for driver performance, ensuring consistent quality across the team.
- Coordinated with maintenance teams to ensure timely repairs and preventative maintenance on vehicles, minimizing downtime and ensuring fleet reliability.
- Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
- Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
- Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
- Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
- Handled disciplinary actions when necessary while maintaining professionalism and fairness.
- Maintained accurate records of driver performance metrics, identifying areas for improvement and recognizing exceptional achievement.
- Ensured compliance with relevant federal regulations such as DOT requirements or HOS rules by providing guidance on best practices and procedures.
- Consistently kept an open line of communication between upper management and driving staff members.
Driver
Savannah Distributing
02.2015 - 02.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Accepting proper payment for product.
Laborer
Seco
10.2014 - 02.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Operated fork lifts of all types, indoor and outdoor
- Weather proofed hospitals and commercial buildings
- Above grade and below grade trained.
Pro Account Sales Associate
The Home Depot
10.2009 - 10.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Selling 20k a week and keeping 60k worth on quotes in my pipeline
Education
General Buisness
Georgia Gwinnett College
Lawrenceville, GAHigh School Diploma -
Parkview Highschool
Lilburn, GA05.2009
Skills
- Fuel efficiency optimization
- Advanced driving techniques
- Route optimization strategies
- Defensive driving techniques
- GPS navigation systems
- Team building expertise
- Logistics coordination experience
- Driver training experience
- Incident reporting protocols
- Adaptive decision making
- Fleet management software
- Performance evaluation capabilities
- Vehicle maintenance
- Employee scheduling
- Regulatory documentation
- Time management proficiency
- Load distribution
- Safety regulation compliance
- Strong leadership
- Workplace safety
- Decision-making
- Team leadership
- Material handling
- Inventory management
- Equipment operation
- Coaching and mentoring
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Warehouse operations
- Relationship building
- Self motivation
- Goal setting
- Risk assessment
Accomplishments
I made the deans list at Georgia Gwinnett college with a 4.0 gpa
Timeline
Driver Supervisor
Savannah Distributing
02.2019 - Current
Driver
Savannah Distributing
02.2015 - 02.2019
Laborer
Seco
10.2014 - 02.2015
Pro Account Sales Associate
The Home Depot
10.2009 - 10.2013
General Buisness
Georgia Gwinnett College
High School Diploma -
Parkview Highschool
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