Summary
Overview
Work History
Education
Skills
Certification
Timeline

Charles Chandler

Columbia,SC

Summary

Experienced operations professional with a proven track record in operational management, ready to utilize expertise to drive business performance. Skilled in identifying and implementing process improvements, thrives in fostering a collaborative environment that aligns with organizational goals. Known for reliability and ability to work well within a team, adaptable and dedicated to achieving targeted results. Proficient in strategic planning and operational efficiency, equipped to make a significant impact on organization's success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

School Director

International Education Corporation
Lexington, SC
12.2023 - Current

Oversee day-to-day operations of the school, including staff supervision, facilities management, and budget oversight, ensuring a seamless educational experience for students.

  • Led cross-functional teams to develop and implement standard operating procedures (SOPs) to ensure consistency and quality across all locations
  • Managed vendor relationships and negotiated contracts to optimize pricing and service levels
  • Analyzed financial data regularly to identify areas of improvement and cost-saving opportunities
  • Developed key performance indicators (KPIs) for each department to track progress towards operational goals
  • Conducted regular audits of operational processes to ensure compliance with industry regulations and company policies
  • Implemented employee recognition programs that increased employee morale by 100%
  • Streamlined administrative processes for efficiency, reducing paperwork and improving staff productivity.
  • Boosted faculty morale by providing professional development opportunities and recognizing outstanding achievements.
  • Enhanced student achievement through data-driven instruction and continuous assessment of learning outcomes.
  • Established partnerships with local businesses and organizations to provide students with internship opportunities and real-world experiences.
  • Managed budget allocations effectively, ensuring optimal utilization of resources for maximum impact on student success.
  • Led successful accreditation processes, maintaining compliance with national standards and ensuring continued recognition as a quality educational institution.

Operations Manager

Emerald Lake Shipping
Columbia, SC
06.2022 - Current
  • Manage all day-to-day operations of the Commercial trucking business
  • Reduced operating budget waste by 20% year-over-year for the past 3 years through new inventory management system
  • Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers
  • Streamlined re-engagement of lost customers in collaboration with the marketing department, increasing customer retention by 90%
  • Managed vendor relationships to negotiate favorable terms resulting in cost savings of $12k per quarter
  • Optimized warehouse layout to improve efficiency
  • Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
  • Created employee development programs focused on enhancing technical skills
  • Managed the implementation of new technology systems, resulting in improved operational efficiency
  • Developed and implemented a comprehensive risk management plan to mitigate potential operational risks

General Manager

Construction Waste Service Columbia
Columbia, SC
04.2021 - 06.2022
  • Managed all aspects of the Roll Off Dumpster business
  • Interview and hire DOT compliant CDL A &B drivers
  • Manage hours, payroll, and scheduling
  • Manage budget both outgoing and accounts receivable
  • In charge of company safety program and compliance
  • Responsible for routing of drivers on day-to-day work
  • Managed all training for mandatory and continued education
  • In charge of company sales in field and digital advertising
  • Responsible for all maintenance of equipment and inventory of stocked items
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.

Program Director CDL Corporate Training

ANCORA EDUCATION
Hurst, Texas
05.2019 - 04.2021
  • Contracted at Amazon in West Columbia, SC
  • Recruit and assist in new student enrollment
  • Utilizing the most recent JJ Keller software and books to teach new students in a classroom environment
  • Work the range where I instruct on the Pre-Trip inspection and teach the proper skills necessary to pass the SC DMV Class A Skills Test
  • Teach On the road driving skills where I instruct students on safety and control of a class A vehicle
  • Assist in employment opportunities post graduation
  • During Amazon peak season I travel to various Amazon facilities in the US and assist in training commercial drivers for Amazon company drivers
  • This includes safety test and road test along with classroom curriculum
  • Certified in Truckers against trafficking
  • Certified in reasonable suspicion drug and alcohol testing
  • I give 160 hours of instruction throughout an 8-week period
  • Students receive Class A CDL upon completion of class and passing SC DMV Commercial Driver Test

Class A Owner Operator

TSH
Nashville, TN
03.2019 - 05.2019
  • Own and Operate Flatbed Tractor Trailer All 48
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Class A Driver (Pick-up and Delivery)

MODERN TURF
Columbia, SC
04.2018 - 02.2019
  • Operate commercial vehicle (tractor trailer) with forklift, and make on time pick-ups and deliveries utilizing a flatbed trailer throughout the east coast area
  • Operated vehicles with capacities as high as 80,000 pounds with 0 incidents.
  • Attended regular safety meetings to stay informed about best practices in the trucking industry.
  • Displayed keen attention to detail when securing loads using straps, chains or other restraints to prevent shifting during transit.
  • Managed accurate logbooks detailing hours of service, mileage, and fuel consumption for regulatory compliance.
  • Collaborated with dispatchers for efficient route planning and prompt issue resolution.

OTR Driver

DLT CONSOLIDATED (IFP LOGISTICS)
Camden, SC
08.2016 - 04.2018
  • Operate commercial vehicle (tractor trailer), and make on time pick-ups and deliveries utilizing a flatbed trailer throughout the east coast area
  • Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
  • Managed multiple pick-ups/deliveries per day while staying organized amid fluctuating priorities.
  • Demonstrated adaptability by adjusting schedules as needed to accommodate changes in weather or road conditions.
  • Increased on-time deliveries by efficiently planning and executing optimal routes.
  • Developed strong relationships with clients by consistently delivering goods on time and resolving any issues promptly.
  • Performed minor vehicle maintenance tasks such as checking tire pressure or oil levels, preventing breakdowns during long trips.
  • Improved overall fleet efficiency by sharing best practices and lessons learned with other drivers during team meetings.
  • Transported freight via 3 trucks between 48 states on weekly cycle.

Insiders Coordinator (Certified JCO)

SOUTH CAROLINA DEPT. OF JUVENILE JUSTICE
Columbia, SC
08.2013 - 08.2016
  • Recruit new Juveniles to participate in Insiders program
  • Teach public speaking in classroom environment
  • Manage scheduling for Insiders speaking engagements
  • Make new contacts at schools and various organizations for future speaking engagements
  • Monitor Juveniles in unit where Insiders are housed
  • Council Juveniles as needed and assist with schoolwork or other issues that may arise
  • Travel with juveniles to speaking engagements Throughout SC
  • Keep track of vehicle maintenance for BRRC Facility
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

OTR Driver PRN (Family-Owned Company)

STANTON TRANSPORT
Dillon, SC
03.2008 - 08.2016
  • Operate commercial vehicle (tractor trailer), and make on time pick-ups and deliveries utilizing a flatbed trailer throughout the east coast area
  • Transported freight via 7 trucks between 48 states on weekly cycle.
  • Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
  • Managed multiple pick-ups/deliveries per day while staying organized amid fluctuating priorities.
  • Improved overall fleet efficiency by sharing best practices and lessons learned with other drivers during team meetings.
  • Increased on-time deliveries by efficiently planning and executing optimal routes.
  • Completed accurate paperwork for each delivery, streamlining the billing process and reducing errors.
  • Conducted thorough pre-and post-trip inspections of the vehicle, identifying potential issues before they escalated into costly repairs.

Dedicated Driver

SCHNEIDER NATIONAL INC
Green Bay, Wisconsin
10.2012 - 08.2013
  • Operated Commercial Vehicle
  • Ran dedicated account transported Steel from Cayce, SC to various destinations along east coast
  • Reduced fuel costs by monitoring consumption patterns and implementing efficient driving strategies.
  • Contributed to company''s safety record by performing regular vehicle inspections and maintenance tasks.
  • Minimized potential issues with regulatory compliance by staying up-to-date on industry regulations and best practices for dedicated drivers.
  • Supported team members with additional pickups or drop-offs as needed to ensure smooth operations.

Dedicated Driver

ACME LOGISTICS
Columbia, SC
11.2011 - 10.2012
  • Contributed to company''s safety record by performing regular vehicle inspections and maintenance tasks.
  • Minimized potential issues with regulatory compliance by staying up-to-date on industry regulations and best practices for dedicated drivers.
  • Reduced fuel costs by monitoring consumption patterns and implementing efficient driving strategies.
  • Supported team members with additional pickups or drop-offs as needed to ensure smooth operations.

Captain of Security-NRC Contractor

Westinghouse Nuclear
04.2008 - 10.2012
  • Managed 23 officers
  • Ran a Govt
  • Security Detail at a nuclear fuel facility
  • Maintained physical security, Access Control, and vehicle patrols
  • Made schedules for officers
  • Coordinated training and compliance for officers

Education

Some College (No Degree) - Software Design

Full Sail University, Winter Park, FL

GED -

Cities In Schools, Columbia, SC
04.1997

Skills

  • Computer hardware and software
  • Microsoft office Suite
  • Teaching in an online and classroom environment
  • Public Speaking
  • Knowledge in security and compliance
  • Notary Public

  • Communication skills
  • Analysis skills
  • Operations management
  • Mechanical Knowledge
  • Project management
  • Commercial Driving

Certification


  • CDL A
  • Doubles/Triples Endorsement
  • Hazmat Endorsement
  • Tanker
  • TWIC
  • AED Certification
  • Certified Drug & Alcohol tester


Timeline

School Director - International Education Corporation
12.2023 - Current
Operations Manager - Emerald Lake Shipping
06.2022 - Current
General Manager - Construction Waste Service Columbia
04.2021 - 06.2022
Program Director CDL Corporate Training - ANCORA EDUCATION
05.2019 - 04.2021
Class A Owner Operator - TSH
03.2019 - 05.2019
Class A Driver (Pick-up and Delivery) - MODERN TURF
04.2018 - 02.2019
OTR Driver - DLT CONSOLIDATED (IFP LOGISTICS)
08.2016 - 04.2018
Insiders Coordinator (Certified JCO) - SOUTH CAROLINA DEPT. OF JUVENILE JUSTICE
08.2013 - 08.2016
Dedicated Driver - SCHNEIDER NATIONAL INC
10.2012 - 08.2013
Dedicated Driver - ACME LOGISTICS
11.2011 - 10.2012
Captain of Security-NRC Contractor - Westinghouse Nuclear
04.2008 - 10.2012
OTR Driver PRN (Family-Owned Company) - STANTON TRANSPORT
03.2008 - 08.2016
Full Sail University - Some College (No Degree), Software Design
Cities In Schools - GED,
Charles Chandler