Charles Chikhani
Irvine,CA
Summary
Dedicated and professional individual with a strong background in sales and personal training, pursuing a career as a Physician Assistant with a focus on orthopedics and sports medicine. Experience in relationship management, problem-solving, and client education provides transferable strengths aligned with patient care and clinical settings. Currently completing prerequisite coursework and actively seeking hands-on experience as a Physical Therapy Aide or in a similar role to gain valuable clinical hours. Passion lies in movement, injury prevention, and rehabilitation, with a long-term goal of working in sports medicine to help patients optimize their performance and recovery.
Overview
8
8
years of professional experience
Work History
Insurance Sales Agent
Farmers Insurance
07.2024 - Current
- Identify and assess clients' insurance needs, providing customized solutions for home, auto, life, and business insurance, achieving a 95% client satisfaction rate
- Develop and maintain strong relationships with 100+ clients, driving a 90% renewal rate and generating new referrals monthly
- Proactively reach out to 50+ prospective clients weekly through networking, cold calling, and community events, expanding the client base by 20% year-over-year
- Educate clients on policy options and risk management, with 60% of clients opting for multi-line policies
Personal Trainer
Club Studio
05.2023 - 02.2025
- Developed customized fitness plans tailored to each client's individual goals and needs
- Developed and led group fitness classes to help clients increase their fitness levels and reach their goals
- Created and maintained detailed records of clients' progress to track progress and assess results
- Conducted regular fitness assessments to measure progress and set new goals
Expansion Market Account Executive
Paypal Holdings
09.2022 - 07.2024
- Tasked with managing a pipeline of 100+ accounts where I analyze their current payment processing setup and find the opportunity to add value to their business while bringing in more revenue share for PayPal
- Exceeded quota for both revenue and products live to site across multiple months since being in the role
- Closed over 50 deals that have brought in over $70,000 in revenue
- Consistently making 30+ calls a day with an average talk time of 90 minutes per day
Marketing Development Manager
PAYPAL ZETTLE
02.2022 - 09.2024
- Helped launch PayPal Zettle in the United States Market within my sales territory of the Inland Empire
- Visited local small business owners to engage their level of interest in partnering with PayPal for in person payments
- Worked with merchants from introductory meeting all the way through implementation of PayPal Zettle hardware and software
- Maintained a revenue attainment of 97% to goal or higher for the entirety of my time in the role
Customer Service Representative/Mortgage Loan Originator
DIRECT ACCESS FUNDING
02.2021 - 10.2021
- Evaluated and Authorized the approval of real estate loans by diagnosing the financial status of potential borrowers
- Maintained customer relationships throughout the escrow of the loan which could sometimes have a processing time of two months
- Closed over $2,500,000 in volume within the first full quarter as a loan officer
Insurance Sales Representative
Farmers
09.2020 - 02.2021
- Started as an assistant to an insurance agent prior to obtaining my license
- Reached out to existing customers in order to add on to their current policies
- Answered customer calls and emails regarding their policies, potential policies and quotes
- Cold called purchased leads in order to generate new clients
Athletic Performance Trainer
Force 10 Performance
10.2019 - 05.2020
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Created and implemented strength and conditioning programs for athletes.
- Promoted health and well-being of student-athletes with implementation of injury prevention programs.
- Educated athletes on proper nutrition, hydration, and recovery strategies for optimal performance.
Sports Performance Specialist Intern
EXOS
06.2019 - 09.2019
- Increased injury prevention by incorporating prehabilitation exercises into athletes' routines.
- Worked with athletes ranging from High School to Professional levels
- Assisted the head of Athletic Performance in training the Long Beach Poly High School through their strength and conditioning program
- Successfully passed the EXOS Performance Specialist Certification with a score 93%
Financial Analysis and Decision Support Intern
Ingram Micro
06.2017 - 09.2017
- Created a consolidated excel file of all customers that would benefit from a new pricing program being developed by my superiors and reached out to relay this information to said customers
- Helped buyers make decisions based off forecasting data
- Assisted the head of the department in meetings with other buyers, sales teams and marketing teams
Education
Bachelor's - Nutrition and Exercise Physiology
Bastyr University
06.2020
Bachelor's - Finance, Real Estate and Law
Cal Poly Pomona
08.2018
Skills
- Ability to Work in a Team
- Account Management
- Adaptability
- Customer Service
- Data Analysis
- Market Development
- Microsoft Office
- Payment Processing
- Sales Presentation
- Client relationship building
- Strength training
- Exercise prescription
- Pipeline management
- Creative problem solving
- Recovery strategies
Timeline
Insurance Sales Agent
Farmers Insurance
07.2024 - Current
Personal Trainer
Club Studio
05.2023 - 02.2025
Expansion Market Account Executive
Paypal Holdings
09.2022 - 07.2024
Marketing Development Manager
PAYPAL ZETTLE
02.2022 - 09.2024
Customer Service Representative/Mortgage Loan Originator
DIRECT ACCESS FUNDING
02.2021 - 10.2021
Insurance Sales Representative
Farmers
09.2020 - 02.2021
Athletic Performance Trainer
Force 10 Performance
10.2019 - 05.2020
Sports Performance Specialist Intern
EXOS
06.2019 - 09.2019
Financial Analysis and Decision Support Intern
Ingram Micro
06.2017 - 09.2017
Bachelor's - Finance, Real Estate and Law
Cal Poly Pomona
Bachelor's - Nutrition and Exercise Physiology
Bastyr University
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