Summary
Overview
Work History
Education
Skills
Timeline
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Charles Clampitt

Philadelphia,PA

Summary

Skilled in patient assistance and HIPAA compliance, ensuring regulatory adherence and superior customer service. Communicates effectively in diverse healthcare settings, enhancing patient experiences and satisfaction. Maintains confidentiality and fosters trust in patient interactions while driving continuous improvement in service delivery and operational efficiency.

Overview

3
3
years of professional experience

Work History

hospital ambassador concierge

Penn Medicine
Philadelphia, Pennsylvania
01.2024 - 08.2026
  • Delivered exceptional customer service to enhance patient experience.
  • Greeted guests at front desk, facilitating smooth check-in through efficient information collection.
  • Assisted patients with mobility during hospital transfers and appointments.
  • Maintained confidentiality of patient information in accordance with HIPAA guidelines.
  • Managed switchboard operations to ensure prompt call routing to appropriate departments.
  • Penn chart

Education

High School Diploma -

Pa Cyber
825 Baltimore Pike Springfield PA 19064
07-2023

Skills

  • Patient mobility assistance
  • Patient assistance
  • HIPAA compliance
  • Switchboard operation
  • Medical charting
  • Customer relationship management
  • Time management
  • Problem solving
  • Team collaboration
  • Effective communication

Timeline

hospital ambassador concierge

Penn Medicine
01.2024 - 08.2026

High School Diploma -

Pa Cyber
Charles Clampitt