Charles Clemmons
Elgin
Summary
Versatile and results-oriented professional with extensive experience across various roles, including a notable tenure at The Stove Pro. Excelled in fault diagnosis and safety assessment, significantly enhancing service quality and customer satisfaction. Demonstrated exceptional leadership in managing teams and projects, underpinned by a strong commitment to safety and efficiency.
Overview
18
18
years of professional experience
Work History
Field Service Technician
The Stove Pro
11.2006 - Current
- Installed wood, pellet and gas stoves
- Installed, repaired, trouble shooting repairs for new and existing stove units and evaporative coolers, yearly service work.
- Construct decking, remodeling and retrofitting windows, painting (etc.)
Painting and Drywall Contractor
JC on the Job
10.2015 - 11.2017
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Hired and oversaw subcontractors to meet project needs.
- Evaluated customer needs and feedback to drive product and service improvements.
- Assessed project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
General Manager
Fire and Ice
11.2006 - 09.2015
- Delivered ice and pellet products, ordered and stocked inventory.
- Managed budget implementations, employee evaluations, and contract details.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Operated pallet jacks, forklifts, 22' and 24' refrigerated bobtails
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Canoga Park High
Canoga Park, CA06-1992
Skills
- Fault diagnosis
- Safety assessment
- Customer training
- Tool management
Timeline
Painting and Drywall Contractor
JC on the Job
10.2015 - 11.2017
Field Service Technician
The Stove Pro
11.2006 - Current
General Manager
Fire and Ice
11.2006 - 09.2015
High School Diploma -
Canoga Park High
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