Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Work Manager
PIH-Good Samaritan Hospital
11.2021 - Current
Supervised 20 Clinical Social Worker’s, 7 Discharge Planners and 1 Substance Use Navigator.
Assess patient with mental health crisis for 5150 hold and collaborate with interdisciplinary team for inpatient or voluntary psychiatric hospitalization.
Conducted performance evaluations for social work staff members, identifying areas of strength as well as opportunities for growth and improvement.
Facilitate all discharge planning to Skilled Nursing Facilities, Home Health, Recuperative Care, Board & Care, LTAC and Subacute placement.
Championed continuous improvement efforts within the organization, encouraging staff members to identify opportunities for positive change in service delivery processes.
Streamlined documentation processes, reducing paperwork burden for staff while maintaining compliance with regulatory requirements.
Developed partnerships with local organizations to offer additional resources and services to clients, expanding the scope of support provided.
Advocated for clients'' needs by participating in policy discussions at local, state, and national levels, influencing change within the social work field.
Implemented evidence-based interventions to address clients'' unique challenges and promote well-being across diverse populations served.
Served as an accessible and knowledgeable resource for staff members, addressing questions and concerns related to client care or organizational policies.
Improved staff retention rates by fostering a supportive work environment that encouraged collaboration and ongoing learning opportunities.
Evaluated program effectiveness using data-driven approaches, leading to improved service delivery outcomes.
Coordinated crisis response efforts during emergency situations, ensuring timely support for individuals affected by natural disasters or other traumatic events.
Enhanced client satisfaction by implementing effective case management strategies and streamlining service delivery.
Secured funding for our mental health and substance use program in Los Angeles amongst the homeless population.
Provided ongoing training opportunities for staff members on relevant topics such as cultural competence and trauma-informed care practices, CBT, TF-CBT, DBT, Motivational Interviewing and facilitate group therapy.
Provide clinical supervision to new social workers, providing guidance on best practices and professional development opportunities.
Managed budgets responsibly, allocating funds effectively to maximize program impact while minimizing costs where possible.
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, ensuring optimal support.
Referred patients to appropriate medical services, community agencies and organizations to meet treatment needs.
Assessed community needs and identified resources for social and community service programs.
Coordinated with community stakeholders for successful implementation of social and community service initiatives.
Advocated for social and community service programs to increase awareness and funding.
Provide monthly staff meeting and training on therapeutic modalities (brief therapy, motivational interviewing, CBT, DBT and lead substance use groups).
Attend multidisciplinary team meeting to review and discuss patients needs prior to discharge.
Working with homeless patients to provide a safe discharge placement and connecting them to resources in the community.
Sits on the ethics committee to review, discuss and make decision for unrepresented patients.
Review palliative and hospice case with patients and family and discuss appropriate steps with the multidisciplinary team.
Outpatient Clinician
Cartwheel Cares
03.2024 - Current
Provide individual outpatient therapy and group therapy.
Provide mental health assessments and skills-based teletherapy, to elementary, middle and high school students in Cartwheel’s partner school districts (typically 2-4 months per student with possible extension up to 6 months).
Collaborate closely with referring school counselors and other relevant providers at start of treatment and over the course of a student’s care journey (including through regular phone calls, emails, and virtual meetings).
Build trusted relationships with school staff and families to support a student’s mental health needs, school engagement and engagement with school-based services, as applicable.
Provide regular psychoeducation and support to parents and caregivers to enhance a student’s mental health needs and individual therapy work.
Collaborate with Cartwheel MDs/NPs on treatment planning, care delivery and transition planning over a student’s care journey.
Partner with the External Referrals team to support the identification of referrals to community mental health and primary care providers.
Have the opportunity to participate in case consultations and discussions with other Cartwheel team members.
Help to further build Cartwheel’s clinical programming and wonderful Care Team.
Clinical Social Worker
Massachusetts General Hospital
07.2021 - 08.2022
Provide clinical assessment, formulate diagnostic impressions, and develop an individualized care plan, crisis intervention, advocacy, referral, and psychoeducation
Served culturally diverse patients and their families on issues of terminal illness, severe mental illness, sudden death, sexual assault, or abuse, in all areas of the hospital including general medicine, emergency room, NICU, ICU, Pediatric, CCU, and inpatient/outpatient transplant center
Collaborate with the psychiatry team to address and support patients with a mental health diagnosis
Provide case management service and make referrals to assisted living facilities and community agencies
Provide trauma-informed care to patients and their families through patient’s hospitalization
Collaborate with the multidisciplinary team, and primary care team, and provide care coordination for patient discharge
Provide psychoeducation, and individual, group, and family therapy to address patient needs
Attend daily rounds with the multidisciplinary team and debrief on patients' progress or needs through their hospitalization
Co-facilitate transplant psychoeducation group therapy
Connect patients to community resources as appropriate and provide follow-up care
Complete transplant evaluation and psychoeducation at the outpatient/inpatient transplant clinic
Document timely and accurately in patients’ medical records and communicate with the multidisciplinary team
Attend selection & committee review meetings for the pre-and post-transplant recipient
Attend weekly supervision and group supervision
Serve on the BIPOC team/MGH Antiracism working group.
Emergency Room Department
Boston Medical Center
07.2021 - 08.2022
Complete rapid evaluation throughout the emergency department on all trauma, gunshot wounds, and assault victims
Screen patients for protective concerns and file a protective case with DCYF and Elderly Service as needed
Work with patients with substance use issues and make a referral for services
Provide psychoeducation, and psychotherapy to address the patient's immediate psychosocial needs
Make referrals for housing, shelter, refugee/immigrant clinic
Work with the multidisciplinary team to assess patient needs and plan for safe discharge
Work with family on the end of life/death of the patient and provide grief therapy.
Social Work Intern
Massachusetts General Hospital
08.2020 - 05.2021
Completes transplant biopsychosocial evaluation
Communicate with the interdisciplinary team, and primary care team, and provide care coordination
Provide psychoeducation, motivational interviews, and brief therapy to address the patient's immediate psychosocial needs
Collaborate with collateral contacts to provide mental health support and care coordination while the patient is hospitalized
Provide case management and follow-up care as needed
Attend selection and committee review and present patient cases to the multidisciplinary team
Meet with the patient at the bedside for individual therapy while hospitalized.
Provide senior management leadership and oversight to the group home division for community based group homes
Collaborate with the Department of Children & Families, Department of Mental Health, and Department of Developmental Disabilities, to assess needs and services for individuals placed in the state of Massachusetts care
Oversight of clinical integration and service delivery in the homes
Fiscal oversight for the group home division
Including monthly spending, revenue and the expansion of services in the community
Provides supervision to Program Directors, Case Manager, and Direct Care Professionals
Attends weekly Interdisciplinary meetings with senior management at the regional and national offices
Facilitate licensing and re-licensing and inspections of all group homes biannually and annually
Review and track all incident reports and provide feedback or recommendations as appropriate
Attend senior leadership meeting, present data on program operation and strategic plan
Develop policies and procedure for delivery of care for the organization.