Summary
Overview
Work History
Education
Skills
Timeline
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Charles Coleman

Orlando,FL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Back of House Team Member

Royal Tea
Orlando, FL
03.2023 - Current
  • Drink/boba prep - This was my main responsibility. I made sure boba was prepared and ready before the store opened, and that all the tea/desserts were stocked well.
  • Communication - Communicated with coworkers, both front and back of house, in order to ensure necessary drinks and products stayed stocked everyday.
  • Washing dishes - It was a big and essential part of my job. I spent a large chunk of my shift making sure everything was washed properly.
  • General cleaning - Made sure both customer and workplace environment was at its cleanest. I thoroughly wiped everything down, swept, mopped, took out the trash, etc.
  • Preparing the store to open - Every morning I was the first to come in, in order to get everything ready for front of house team members and customers.
  • Inventory - At the end of the day, I took inventory of ingredients used to make our products so that we never ran out or had an excess amount of one item.

Team Member

Dunkin Donuts- Baskin Robbins
Orlando, FL
05.2021 - 01.2023
  • Effectively communicating with customers and answering any questions or concerns they may have
  • Recommending menu items to customers and ensuring that they are satisfied with their experience
  • Daily cleaning duties such as: Washing dishes, taking trash to dumpster, sweeping and mopping, wiping exterior of all counters and tables, cleaning and managing bathroom, counting drawers, stocking coolers and fridges, stocking food station and ice cream, and stocking espresso and coffee beans, etc
  • Working as a group with coworkers to serve customers quickly and efficiently.

Sales Associate

Party City
Orlando, FL
09.2019 - 10.2019
  • Greeted customers and provided exceptional customer service.
  • Made sure shelves were stocked and well organized
  • Took care of cleaning duties such as sweeping and mopping.
  • Took orders at costume wall, which included listening to the corresponding number on the wall along with the desired size.

Education

Associate in Arts (AA) -

Seminole State College of Florida
04.2024

Junior High School Education in High School -

East River High School
05.2021

Skills

  • Barista/Coffee Experience
  • Food Preparation
  • Cashiering
  • Cash Handling
  • Dishwashing
  • Time Management
  • Organization
  • Customer Service
  • Kitchen Experience
  • Food Service
  • Food Handling
  • Food Industry
  • Advanced Math Skills

Timeline

Back of House Team Member

Royal Tea
03.2023 - Current

Team Member

Dunkin Donuts- Baskin Robbins
05.2021 - 01.2023

Sales Associate

Party City
09.2019 - 10.2019

Associate in Arts (AA) -

Seminole State College of Florida

Junior High School Education in High School -

East River High School

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Charles Coleman