Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Connor

Chicago,IL

Summary

Dynamic and reliable professional with a clean driving record and strong customer service skills, honed as a Lyft Driver. Proven ability to build relationships and ensure timely deliveries, while adhering to safety protocols. Recognized for exceptional time management and multitasking abilities, consistently enhancing client satisfaction through efficient service.

Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

14
14
years of professional experience

Work History

Lyft Driver

Lyft
03.2025 - 07.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Transport and Cleaner

EDS Service Solutions
10.2021 - 05.2025
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.

Cook

Uptown Care Center
09.2019 - 04.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Cook

Countryview Care Center
06.2015 - 08.2019
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Collaborated with management team to develop new menu items.

Associate

Burger King
09.2014 - 05.2015
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Unloader

Walmart
06.2012 - 10.2014
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Loaded packages onto pallets and into staging areas as directed.
  • Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
  • Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
  • Expedited order fulfillment by quickly sorting unloaded goods into designated storage areas within the warehouse facility.
  • Reduced manual labor required for unloading tasks by utilizing appropriate equipment, such as pallet jacks and forklifts.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Increased productivity through careful time management and prioritization of tasks during busy periods or when faced with multiple shipments simultaneously.

Dietary Aide

Uptown Care Center
06.2011 - 12.2011
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Education

No Degree - Business

Western Illinois University
Macomb, IL

High School Diploma -

Bronzeville Scholastic Institute
Chicago, IL
06-2011

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Flexible schedule
  • City and non-city driving
  • Loading and unloading
  • Punctuality
  • Safety protocols
  • Relationship building
  • Passenger transportation
  • Customer rapport
  • Shipping and packaging
  • Confidentiality
  • Delivery pickup
  • Multitasking Abilities

Timeline

Lyft Driver

Lyft
03.2025 - 07.2025

Transport and Cleaner

EDS Service Solutions
10.2021 - 05.2025

Cook

Uptown Care Center
09.2019 - 04.2020

Cook

Countryview Care Center
06.2015 - 08.2019

Associate

Burger King
09.2014 - 05.2015

Unloader

Walmart
06.2012 - 10.2014

Dietary Aide

Uptown Care Center
06.2011 - 12.2011

No Degree - Business

Western Illinois University

High School Diploma -

Bronzeville Scholastic Institute

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Charles Connor