Charles Cook
New York,NY
Summary
A constant achiever in all things related to family and business. With over a decade in the technology industry I prioritize ways to build bigger business and consistently raise standards. I understand the importance of presenting with confidence and remaining a student of this craft. I take great pride in sharing new ideas that create a smoother process for my colleagues and deliver a more enjoyable experience for every unique customer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Enterprise Account Executive, Healthcare
Salesforce
02.2024 - Current
- Began role by building a strong pipeline of prospects through diligent research, targeted outreach efforts, and CRM reports.
- Expanded relationships through industry experience, market reports, marketing materials, and sales tools to generate consistent revenue.
- Hit targets of: 304.98% (FY23) and 100.24% (FY24)
- Travel to regular meetings with clients and partners to maintain an edge over competitors.
- Effective leader running regular team meetings, enhancing morale, mentoring colleagues on complex deals and suggesting new members to hire
- Consistently collaborate across Salesforce ecosystem to stay informed on new sales tools, legal obstacles, industry updates and general deal partnerships
Enterprise Account Executive, Healthcare
Salesforce
02.2022 - 02.2024
- Exceeded sales target in first leading to early promotion eligibility
- Identified new business opportunities in in-frequent buyers and expanded reach throughout the organization
- Serviced a $10 million+ portfolio of high-value accounts
- Delivered in-person presentations to C-Level executives showcasing the value proposition to potential clients.
- Restructured certain account support with complex Enterprise clients such as Humana to newly include support in contract specialists, administrative associates and senior sales managers.
Account Executive, Growth Business
Salesforce
09.2019 - 02.2022
- Began career at Salesforce by creating a strong brand of learning, leading and performing
- Managed loyal business relationships across multiple industries by staying agile and expanding research on a daily basis
- Provided exceptional customer service by addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets of 137.17%, 275.90%, and 125% respectively.
Corporate Account Executive
BOX, Inc.
04.2018 - 09.2019
- Challenged customer thought process to prove how Box Inc. transforms their business operation, enhances quicker tools and increases sales
- Hit target Quota Numbers in FY19.
- Prepared thorough action plans to decipher between immediate and future prospected opportunities
- Designed target specific marketing campaigns in tandem with sales engineers, and customer success managers
- Enhanced knowledge of cloud content management, data analytics and other complex SaaS applications
Senior SaaS East Coast Growth Director
LCP Tracker Inc.
04.2017 - 04.2018
- New to this industry, became in expert in construction real estate by in-depth research of the industry, market and competing companies
- Covered the state of New York Prevailing Wage Industry with major city clients such as NYC DOT, EDC, and BDC as well as major construction clients such as Suffolk Construction (LGA Airport 2017 Project)
- Maximized business by aggressive outreach, in-person meetings
- Liaised between complex procurement, legal and finance departments within Government agencies to ensure proper requirements were met to clear path for current and future contracts
Education
Economics & Commerce
Hampden-Sydney College
Skills
- Negotiating expert
- Team Leader
- CRM proficiency
- Contract negotiations
- C-Level presentations
- Complex deal structure solutions
Certification
- Salesforce Trailhead Ranger - 2019
- Salesforce Accelerate Leadership Academy Graduate- 2021
- Salesforce Sales Excellence Academy Graduate- 2023
ADDITIONAL ACHIEVEMENTS
- Completed Sales Training: B2B Coach Media & High-Performance Sales: PTI Worldwide (2015)
- Culture Guide Salesforce NYC Office
- Public Speaking Enthusiast – Toast Masters United Member (2015 – 2017)
Timeline
Senior Enterprise Account Executive, Healthcare
Salesforce
02.2024 - Current
Enterprise Account Executive, Healthcare
Salesforce
02.2022 - 02.2024
Account Executive, Growth Business
Salesforce
09.2019 - 02.2022
Corporate Account Executive
BOX, Inc.
04.2018 - 09.2019
Senior SaaS East Coast Growth Director
LCP Tracker Inc.
04.2017 - 04.2018
Economics & Commerce
Hampden-Sydney College
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