Charles Corigliano Sexton

Own and operate three Edible Arrangements locations.

• Awarded the franchisors award for Operational Excellence.
• Relocated and built out two locations. Developed new kitchen layouts to facilitate efficient production.
• Purchased a underperforming location and successfully developed into a strong performing location.
• Developed comprehensive, well-organized financial records to maintain accuracy and facilitate efficient business management.
• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Continuously monitored store appearance ensuring it met franchisor's visual standards; conducting frequent maintenance checks and improvements as needed.
• Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
• Conducted regular performance evaluations for staff members to identify areas of improvement and implement necessary changes promptly.

• Operations Manager with responsibility for Compliance, Security, and Safety
• Vigorously defended the company against fraudulent Workers Compensation claims.
• Identified high claims stores and visited to find root causes and develop solutions.
• Passed all internal and external compliance reviews.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Handled staff training initiatives aimed at training the workforce to meet dynamic industry demands.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• Effectively worked with the replenishment team to develop POS strategies designed to smooth merchandise flow during peak periods.
• Developed merchandise flow plans for seasonal items with emphasis on high impact and high cube items.
• Designed a program to measure space management in the Distribution Centers with focus on item count limitations, prime to reserve ratios and assigned vs used slots.
• Developed a rapid response program to successfully work with buyers to maintain in stock on high visibility seasonal items such as air conditioners and wood pellets.
• Provided clear and understandable forecast to the Regional and Grocery Distribution networks.
• Created, prepared, and delivered reports to various leaders.
• Led cross-functional teams to address and resolve complex customer issues, fostering collaborative work environment.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
• Established strong relationships with key stakeholders, fostering open communication channels for enhanced cooperation.