Charles Cox
Umatilla,FL
Summary
Professional leader with solid background in team supervision and departmental management. Known for fostering collaborative environment and driving team success. Adaptable and dependable, with focus on effective communication and problem-solving skills.
Experienced and motivated Department Supervisor / Assistant Manager with 32+years of background independently managing sales and garden departments. Skillfully direct employees, coordinate schedules, organize projects and manage customer needs. Highly-developed in hiring, performance management and process optimization.
Overview
23
23
years of professional experience
Work History
Dept Supervisor
Lowe's
11.2017 - Current
- Assisted in training new team members on departmental procedures and safety protocols.
- Supported daily operations by managing inventory levels and organizing supplies effectively.
- Contributed to maintaining a clean and safe work environment through adherence to safety standards.
- Collaborated with team members to ensure timely completion of tasks and project deadlines.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
Assistant Parts Manager
Autozone
11.2016 - 11.2017
- Oversaw inventory management, ensuring optimal stock levels and accurate order processing.
- Trained and mentored staff on parts identification and customer service best practices.
- Implemented process improvements to streamline parts procurement and reduce lead times.
- Coordinated with suppliers to negotiate pricing and delivery schedules for parts inventory.
Sales Manager
Lowes Home Improvment
01.2010 - 07.2014
- Led sales team to achieve quarterly targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Analyzed market trends to identify new opportunities for revenue growth and expansion.
- Fostered strong relationships with key clients to increase customer loyalty and retention.
- Mentored junior sales staff, providing guidance on best practices and sales techniques.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Administrative Manager
Lowes Home Improvment
06.2007 - 01.2010
- Streamlined administrative processes, enhancing office efficiency and reducing operational delays.
- Led cross-functional teams to implement new software solutions, improving data management accuracy.
- Developed training programs for staff, increasing overall productivity and employee engagement.
- Coordinated departmental budgets, ensuring alignment with strategic organizational goals and resource allocation.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Assistant Store Manager
Lowes Home Improvment
09.2002 - 06.2007
- Supervised daily store operations to ensure optimal customer service and efficient workflow.
- Trained and mentored new staff on company policies, procedures, and best practices.
- Implemented inventory management systems to enhance stock accuracy and reduce shrinkage.
- Coordinated visual merchandising strategies to improve product presentation and drive sales.
Education
High School Diploma -
Umatilla High School
Umatilla, FL05-1991
Skills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Leadership skills
- Coaching and mentoring
- Time management
Timeline
Dept Supervisor
Lowe's
11.2017 - Current
Assistant Parts Manager
Autozone
11.2016 - 11.2017
Sales Manager
Lowes Home Improvment
01.2010 - 07.2014
Administrative Manager
Lowes Home Improvment
06.2007 - 01.2010
Assistant Store Manager
Lowes Home Improvment
09.2002 - 06.2007
High School Diploma -
Umatilla High School
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