Charles Craig

• Performed pre-operation inspections and post-operation shutdown procedures.
• Selected orders
• Staged merchandise
• Submitted paperwork

• Loaded and unloaded delivery trucks promptly for further distribution.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Packaged and shipped orders accurately to promote safe and quick delivery to customers.
• Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

• Learned and enforced lift rules, policies and procedures.
• Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
• Performed pre-operation inspections and post-operation shutdown procedures.
• Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.

• Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes
• Managed vendor relationships to support supply chain and maintain product quality
• Maintained accurate and current order and shipment forms, inventory documentation and customer records
• Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations
• Inspected product load for accuracy and safely transported it around the warehouse
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
• Retrieve Lowe’s merchandise from the warehouse using a cherry picker
• Load the delivery vehicles using a pallet jack and appliance dolly
• Deliver the clients merchandise in the states of Texas, Oklahoma, and Arkansas

• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
• Reviewed over 20 daily delivery documents and orders and reported any errors found on delivery documents to supervisor
• Maintained solid connections with established customers to promote new products
• Verified loads against shipping papers
• Stacked and transported all overstock to storage areas
• Loaded items in optimal manner to maximize work efficiency
• Moved goods between warehouse locations according to shipment and storage needs
• Operated with zero safety violations and consistently met deadlines for loading trailers

● Traces packages and informs customer and customer service department of disposition;
calls all customers with "hold at location" packages.
● Types or otherwise prepares various reports. Operates necessary office machines in
performance of duties; maintains supply and inventory of customer materials.
● Maintains and audits airbills, records and files; prepares vendor bills for management
authorization.
● Performs monetary transactions involving cash, credit cards and checks.
● Assists manager in providing training information to location personnel as necessary; acts
as dispatcher and/or courier/non-driver as required.
● Enters data into computer terminal by keying alphabetic and numeric information;
datacomms pertinent information such as missorts and overgoods to the regional office
and hq as appropriate. Operates cosmos, kiac, timekeeping, vagis and revenue systems
including input (i.e. airbill data time cards, package traces) and generates reports.
● Prepares manifests for international flights which include assembling manifests and all
necessary paperwork for customs purposes. (These duties may be required in locations
where import/export freight is being processed through customs.)
● Prepares necessary documentation for movement of goods in-bond, transit air cargo
manifest, etc. (These duties may be required in locations where import/export freight is
being processed through customs.)
● Enters air waybills into COSMOS/KIAC computer system, which includes all
information supplied on air waybill, charges, etc. (These duties may be required in
locations where import/export freight is being processed through customs.)
● Checks all paperwork before releasing freight to trucking companies. Checks for customs
clearance paperwork, delivery order pick-up from broker and any other pertinent
documents necessary to pick up shipment. (These duties may be required in locations
where import/export freight is being processed through customs.)

• Moved furniture , containers and pallets with equipment such as standing forklift and cherry picker to meet demanding production targets
• Manually lifted materials weighing up to 50 pounds on regular basis
• Picked and prepared over 15 shipments per day in warehouse environment

• Operated forklifts and other transportation vehicles to move merchandise to and from target destinations
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
• Contacted customers prior to delivery to confirm and coordinate delivery times
• Performed deliveries throughout greater Ark-La-Tex area
• Planned efficient routes and adjusted strategies based on current weather and traffic information
• Verified order details at distribution center and customer locations to prevent errors
• Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty