Charles Cramer
Hampstead,MD
Summary
A 30 year quality professional (17 years in management), experienced in the aerospace & defense, automotive, and commercial nuclear industries in various manufacturing environments. An organized and dependable candidate who can handle multiple priorities.
Overview
1
1
Certification
Work History
Head of Supplier Quality
Middle River Aerostructure Systems (MRAS)
2019 - Current
- Report to Direct Of Quality
- Tier I supplier to Aerospace Engine Manufacturer for General Electric (GE), Safran with regular interface with Boeing, Airbus, Bombardier & Comac
- Post GE sale, formed a team from 2 to 9 supporting the organization's growing expectation.
- Managing 180 domestic and international supplier. Driving product defects to 62% ppm reduction.
- Maintaining a supply base AS9100 accreditation and transitioning to system that includes APQP AS9145. Specific to engine & engine part manufacturers which includes AS13100 (supplement to AS9100 & AS9145)
- First Article Process; Obtaining and implementing a software solution tracking and reporting supplier submitted FAI's (AS9102 and MRAS Requirements). Setting goals 8-days approval cycle and increasing first time yield approval.
- Software solution: Selection of Ne-Inspect to track and report supplier submitted FAI's, APQP document approvals, reduced sampling and DSQR logs.
- Revising Supplier Quality Manuals addressing QMS, APQP, Special Processes qualifications, DSQR Program & DPD;
- Supplier Evaluation: Created MRAS supplier scorecard and thresholds with programming support.
- Implemented 8D problem solving across the supply chain that includes occurrence and non-detection
- Leading training for group and adjunct departments in AS9100, AS9145 and AS9102
Site Quality Manager
Solvay (formerly Cytec Engineered Materials)
2013 - 2019
- Reported to Plant Manager
- Tier I supplier to Aerospace, Military providing Adhesive, Primer, foams and potting compounds to various industries.
- Successfully transitioned 300+ EE facility from AS9100C to AS9100D quality system certification while supporting, maintaining, and improving sustainability of AS9100 and NADCAP systems requirements including internal auditing
- Support other internal composites manufacturing facilities as a second party AS9100 and NADCAP auditor
- Reported Quality KPI’s for legacy sister-sites; Havre de Grace largest volume after first year as manager consistently meeting Corporate goals.
- Manage a team of 37 members – Chemists, Quality Engineers, Quality Administration, Lab Technicians & Inspectors.
- First to achieve "A" rating for Airbus IPCA assessment
- Implemented real-time SPC at all coating equipment
- Airbus DSQR
Quality Manager
Lenape Forged Product Corporation
2011 - 2013
- Reported to Vice President
- Tier I Supplier to Bechtel Company & General Dynamic's Electric Boat (Military - Navy); Doosan PCC (Commercial Nuclear), Tier II to Aerospace
- Maintained company's AS9100 accreditation; NDI Mil-C 2132 Program; NQA-1 compliance to commercial nuclear program; establishing its foundation for NADCAP Heat Treat accreditation.
- Managed team of dimensional and NDI Inspectors, Quality Engineering, and Document Control
- Updated and mapped value for QMS processes including record control, non-conforming product, corrective/ preventive actions, and internal audits
- Regular interfaced with DCMA support Navy Nuclear & Army Programs
Quality Consultant
Self Employed
2003 - 2013
- Self Employed
- Clients involved in Aerospace, Commercial and Formula Racing
- Performed internal auditing services, process qualification approvals and procedure writing.
- Consultation through the Accreditation process.
- Training Services Quality systems, statistical process control, and metrology
- Facilitated continuous improvement activities for clients based on Six Sigma and Lean manufacturing principles
- Achieved NADCAP accreditation approvals, successful business startup QMS’s.
Quality Manager
Brenner Aerostructures
2007 - 2011
- Reported to Vice President
- Tier I supplier to the Boeing Company
- Lead a team of Quality Engineering, Chemist, and Inspectors.
- AS9100/ISO9001 and NADCAP accreditations (Composites & Chemical Processing).
- Lead facility (Phosphoric Acid Anodizing) and part qualifications. Worked beside process line developer determining process control equipment, system output, reporting.
- Established control system for customer supplied tooling (category II and III)
- Lead company's first time through Process Readiness Assessment (PRA's) with the Boeing Company
- Took company's customer rating from a "red" to "gold"
Quality Engineer
Cytec Engineered Materials
2004 - 2007
- Tier I supplier to Aerospace, Military providing Adhesive, Primer, foams and potting compounds to various industries.
- Reported to Quality Manager
- Company representative to Boeing, Airbus, Spirit
- Developed test plans based customer supplied material specifications and any custom packaging and labeling requirements.
- Conducted audits to ensure adherence to AS9100/ISO 9001 standards, throughout the organization.
- Customer Support: Timely responses to customer complaints and audits
- Qualification & Testing of In-transit Temperature Logging System moving from paper strip charts to digital recorders
- Site Champion for implementing new customer complaint and non-conforming material database and laboratory information management system (LIMS).
- DSQR for BF Goodrich
Quality Manager
Brenner Tool & Die
2000 - 2003
- Tier I Aerospace, Heavy Equipment and Tier II to Automotive Industries
- Reported to Quality Director
- Manager for the Bensalem Facility (Surface Treatment & Metal Bonding) and QMS for entire organization achieving initial AS9100 accreditation.
- Lead cross-functional efforts with team for 22 facility qualifications for OEM's Boeing, Bombardier, Lockheed and Sikorsky.
- Lead all part qualifications support normal and AOG customer needs. Wrote site's Process Control Document (PCD) the manufacture of 737 Metal Bonded Body Skin Panel Fabrication.
- Reduced customer (Heavy Equipment Manufacturer) non-conformances by 47%
Quality Engineer
Alcore
1998 - 01.2000
- Tier I Supplier to Aerospace and Commercial Honeycomb Core Applications
- Reported to Quality Director
- Conducted detailed audits to ensure adherence to ISO 9000 and D1-9000 (Boeing Co), NQA-1 (Commercial Nuclear) standards.
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Created and presented Quality Management Review to Senior Leadership.
- Documented and developed engineering procedures and processes.
Quality Technician
Milwaukee Wire Products
1995 - 1998
- Tier I Supplier to All Automotive Manufactures with 95% of the domestic market.
- Reported to Quality Manager
- Represented organization to the Chrysler Company for supplier events, PPAP submittals and 8D corrective action.
- Created APQP documentation and master samples for floor inspection.
- Gauge Calibration: Managed calibration schedules for all measurement equipment; performed routine maintenance and calibration on testing equipment; and managed work sent to calibration houses. 400 pieces system.
- Receiving Inspection and supplier performance: ensured all materials met company specifications and reported supplier issue to Procurement.
- Contributed the company's QS9000/ ISO certification initial by preparing required procedures and documentation; member of internal auditing team; participant in annual audits.
Quality Inspector
Ritus Rubber
1994 - May1995
- Tier I Supplier to Briggs & Stratton and Tier II to Automotive Market
- Reported to Quality Manager
- Collected samples during production and tested randomly to determine in-process product quality.
- Prepare and submit PPAP to customers.
- Perform gauge calibration.
- SPC analysis.
Education
Graduate Studies -
University of Wisconsin - Milwaukee
Milwaukee, WI05.1996
Bachelor of Arts -
Towson State University
Towson, MD05.1993
Skills
- ISO 9001/AS9100/AS9145/AS9102/AS13100
- NCA3800/NQA-1
- Auditing Internal & Supplier
- LIMS & Laboratory Management
- MS Office (Word, Excel, Power Point)
- Technical & Procedure Writing
- Problem Solving & Corrective Action (8D, 5-Part Format, A3, 4-Blocker)
- Customer Quality & Supplier Management
- Processes: Coatings & Finishes; Machining/Stamping; Material Testing; Adhesives/Bondin
- NADCAP
- Continuous Improvement & Six Sigma Methodologies
- Defense/DCMA
- APQP/PPAP/First Articles/SPC
Certification
AS9100D - Lead Auditor Course Probitas Authentication Certified Certificate Number C293424; Issued 5 October, 2018
Languages
English
Native or Bilingual
Russian
Limited Working
Timeline
Head of Supplier Quality
Middle River Aerostructure Systems (MRAS)
2019 - Current
Site Quality Manager
Solvay (formerly Cytec Engineered Materials)
2013 - 2019
Quality Manager
Lenape Forged Product Corporation
2011 - 2013
Quality Consultant
Self Employed
2003 - 2013
Quality Manager
Brenner Aerostructures
2007 - 2011
Quality Engineer
Cytec Engineered Materials
2004 - 2007
Quality Manager
Brenner Tool & Die
2000 - 2003
Quality Engineer
Alcore
1998 - 01.2000
Quality Technician
Milwaukee Wire Products
1995 - 1998
Quality Inspector
Ritus Rubber
1994 - May1995
Graduate Studies -
University of Wisconsin - Milwaukee
Bachelor of Arts -
Towson State University
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