Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CHARLES CROSS JR

Goodlettsville,TN

Summary

Results-oriented professional with strong supervisory and team leadership skills. Experienced in rapidly assessing organizational needs and implementing training and monitoring techniques to boost employee performance. Recognized for high productivity and efficient task completion in management operations. Adept at problem-solving and adapting strategies to enhance team effectiveness and drive company success.

Overview

10
10
years of professional experience

Work History

Quality Control Lab Technician

USSTC
Nashville, TN
02.2025 - Current

Conducted visual and dimensional inspections on received cans and lids.

Trained in 2nd pickle lab to analyze out-of-cure finish tobacco samples and perform pH analysis.

Assisted with Halogen studies for 2nd pickle lab ten ten studies.

Led AM team as team leader for cope Labeler one.

Logistics Business Unit Leader

USSTC
Nashville, TN
09.2021 - 02.2025

Established and maintained professional relationships with carriers, warehouses, and customers.

Designed warehouse areas to maximize the usability of available storage space for packages received.

Developed a monthly NWT meeting complete with new project timelines and information on changes within the organization.

Identified and resolved shipping and packaging errors.

Managed day-to-day shipping and receiving, typically overseeing more than 10,000 cases in a 10-hour period.

Worked collaboratively with customers and staff at various levels.

Managed the budget with company leadership, analyzing overtime reduction for the logistics department.

Packing Business Unit Leader

USST
Nashville, TN
11.2018 - 09.2021

Started off day with preparation of shift by reviewing: Safety, Quality, Daily Schedule, Staffing, and Equipment issues.

Planned and led team meetings to review business results, and communicate Quality, Production, allocation of People, etc.

Reviewed completed work to verify consistency, quality and conformance. By collecting, and reviewing and submit batch paperwork daily.

Delegated work to employees, setting priorities and goals for timely and accurate changeovers.

Responded to employees questions regarding MSF checklist/scanning compliance.

Provided ongoing training to address training Gap reports for compliance.

Sorted and disposed of trash and recycling materials per CC&S housekeeping Checklist.

True-Up JDA Inventory daily.

Time cards review and approval daily.

Crossover daily shift notes with other BUL, and Dept Manager.

Quality Control Technician

USSTC
Nashville, Tennessee
05.2016 - 11.2018

Crossover daily shift notes with other BUL, and Dept Manager.
Completed routine inspections of products to fulfill quality assurance
requirements in various production areas.
Conducted lab samples for testing to check quality and safety of finished processing tobacco.
Noted results and entered data into MSF to track and assess trends.
Recorded lot numbers, serial numbers and COA's for Incoming for
traceability of items received.

Education

Master of Arts - Religious Studies

Trevecca Nazarene University
Nashville, TN
01-2026

Bachelor of Science - Business Management

Bethel University
Mckenzie, TN
12.2007

Skills

  • Team building and collaboration
  • Goal setting and planning
  • Operations management
  • Scheduling and coordination
  • Effective communication
  • Complex problem solving
  • Work prioritization
  • Employee coaching and motivation

Accomplishments

Awarded Women in Manufacturing 2024 Best Male Advocate for USSTC

Timeline

Quality Control Lab Technician

USSTC
02.2025 - Current

Logistics Business Unit Leader

USSTC
09.2021 - 02.2025

Packing Business Unit Leader

USST
11.2018 - 09.2021

Quality Control Technician

USSTC
05.2016 - 11.2018

Master of Arts - Religious Studies

Trevecca Nazarene University

Bachelor of Science - Business Management

Bethel University
CHARLES CROSS JR