Charles D. Anderson
Hattiesburg,MS
Summary
Results-oriented leader with a strong background in operational transformation and regulatory compliance within the financial sector. Proven ability to streamline processes, mitigate risks, and enhance service delivery, leading to substantial cost savings and improved compliance metrics. Committed to building robust teams and fostering strong stakeholder relationships.
Overview
39
39
years of professional experience
Work History
Principal
DEWITT BANK CONSULTING SERVICES
08.2022 - Current
- Specialized in enterprise risk management, regulatory compliance, lending operations, process improvement, project management, integration support, and treasury management to drive strategic initiatives.
- Delivered expertise to banking industry, focusing on community and mid-size financial institutions to enhance operational effectiveness.
- Conducted comprehensive engagement services, including review, recommendations, and implementation support to optimize organizational solutions.
Business Risk & Control Officer
Comerica Bank
09.2024 - 04.2026
- Led commercial loan conversion workstream to identify inherent operational risks, baseline control environment, mitigate risks, and maintain partner engagement throughout conversion processes.
- Managed team of 6 FTE to assess operational risks and ensure controls functioned effectively prior to conversion.
- Collaborated with teams to streamline internal processes and improve operational delivery.
Director of Compliance and Enterprise Risk Management / SVP
TRUSTMARK NATIONAL BANK
Jackson, Mississippi
05.2018 - 08.2022
- Oversaw compliance programs for consumer mortgage, commercial wealth management, and BSA/AML to ensure regulatory adherence.
- Led enterprise risk management program, focusing on governance processes and model risk management.
- Redesigned consumer protection risk assessments, exceeding regulatory expectations.
- Reduced reporting from 700 pages to under 100 for enterprise risk committee by developing summary reports.
- Implemented strategic plan risk assessment for board of directors using OCC's eight risk categories.
- Expanded Archer GRC tool usage across organization to enhance risk monitoring capabilities.
- Completed compliance and enterprise risk management activities with 50 full-time employees.
- Developed models for fair lending and CRA activities to measure performance against peer banks.
Chief Compliance Officer / Senior Vice President
BOK Financial Corporation
Tulsa, Oklahoma
07.2013 - 02.2018
- Chosen by the CEO and CRO to lead the development of a central compliance function, centralizing 15 FTE and hiring an additional 28 to support compliance activities in consumer, commercial, mortgage, and wealth management.
- Led design and implementation of BOKF’s enterprise-wide compliance program, ensuring an effective operating framework existed for the identification, management, monitoring, and reporting of compliance risks and issues.
- Successfully designed a robust compliance program, including policy development, risk assessments, monitoring and testing, regulatory intelligence, training, fair lending and UDAAP reviews, and complaint management.
- Transformed deficient compliance program into best-in-class risk assessment and complaint management programs, achieving top quartile performance within the mid-size bank group.
- Spearheaded effectiveness review for Mid Bank Coalition of America, confirming BOKF’s compliance program ranked in top quartile.
- Redesigned compliance and internal controls to align with regulatory standards through collaboration with board, executive, and line of business leadership teams.
- Removed 6 compliance program criticisms through execution of targeted action plans.
Credit Services & Corporate Sourcing Director / SVP
BOK Financial Corporation
05.2006 - 07.2013
- Reengineered loan operations function supporting commercial and consumer activities for 70K notes with $10B+ in outstanding balances, enhancing operational performance.
- Designed and implemented long-term commercial loan accounting systems recommendations, improving products, pricing, loan servicing capabilities, and customer satisfaction.
- Improved overall SLA performance, reduced processing errors, and provided cost savings of $1.7M by recommending and deploying an image and workflow process for consumer and commercial loan servicing.
- Oversaw 135 FTE in two servicing centers, ensuring effective management and alignment with organizational goals.
- Generated benefit of $6.2M in year one and additional $1.2M in year two while leading consolidation of retail and indirect auto collection functions.
Senior Vice President, Commercial Loan Services
US Bank National Association
05.2004 - 05.2006
- Provided oversight of loan operation activities of 420 FTE located in two servicing centers supporting 7K bankers across five lines of business with servicing portfolio of 162K notes with $61B+ in outstanding balances.
- Improved service levels and $2.3M in cost savings by leading efforts to develop and implement electronic workflow solutions for Document Preparation, Loan Boarding, and Payment Processing.
- Eliminated commercial loan documentation exceptions aged beyond 90 days through enterprise-wide strategy.
- Completed multiple loan accounting systems upgrades with minimal out-of-balance conditions and no customer impact.
- Created production management tools and reports to ensure proper staffing levels and manage service level agreements across operations.
Vice President, Consumer Loan & Lease Operations
US Bank National Association
08.2000 - 05.2004
- Strategically managed activities of two loan operation centers, including 560 employees supporting 2,200 branches, 7,500 active dealerships, and 2.2M customers with $35B+ in outstanding loans and leases.
- Led the first major consumer system conversion and consolidation between US Bank and Firstar, including 736K accounts with assets totaling $10.6B across three processing sites.
- Saved corporation $3.5M+ annually by consolidation of two operating centers into one within 60 days.
- Enhanced operational efficiency by 13% through development and implementation of management tools and processes.
Senior Consultant, Mergers and Acquisition Division
Carreker Corporation
07.1999 - 08.2000
Vice President, Balance and Control
Associated Bank
07.1995 - 07.1999
Executive Vice President
Mid-America National Bank
12.1992 - 07.1995
Senior Vice President
Water Tower Bank
04.1987 - 12.1992
Education
Bachelor of Science - Business Administration, Emphasis in Finance
Skills
- BANKING & FINANCIAL OPERATIONS
- RISK MANAGEMENT
- COMPLIANCE PROGRAMS
- BSA/AML PROGRAM MANAGEMENT
- LOAN OPERATIONS
- WEALTH MANAGEMENT
- REGULATORY AGENCY OVERSIGHT
- RISK ASSESSMENTS
- BOARD RELATIONS
- PROCESS IMPROVEMENT
- POLICY DEVELOPMENT
- VENDOR MANAGEMENT
- EXECUTIVE LEADERSHIP
- STRATEGIC PLANNING
- RELATIONSHIP BUILDING
Timeline
Business Risk & Control Officer - Comerica Bank
09.2024 - 04.2026
Principal - DEWITT BANK CONSULTING SERVICES
08.2022 - Current
Director of Compliance and Enterprise Risk Management / SVP - TRUSTMARK NATIONAL BANK
05.2018 - 08.2022
Chief Compliance Officer / Senior Vice President - BOK Financial Corporation
07.2013 - 02.2018
Credit Services & Corporate Sourcing Director / SVP - BOK Financial Corporation
05.2006 - 07.2013
Senior Vice President, Commercial Loan Services - US Bank National Association
05.2004 - 05.2006
Vice President, Consumer Loan & Lease Operations - US Bank National Association
08.2000 - 05.2004
Senior Consultant, Mergers and Acquisition Division - Carreker Corporation
07.1999 - 08.2000
Vice President, Balance and Control - Associated Bank
07.1995 - 07.1999
Executive Vice President - Mid-America National Bank
12.1992 - 07.1995
Senior Vice President - Water Tower Bank
04.1987 - 12.1992
University of Montana - Bachelor of Science, Business Administration, Emphasis in Finance
Professional Development
- Pacific Coast Graduate School of Banking
- Wharton/RMA Advanced Risk Management Program
- ABA National, Intermediate, and Advanced Compliance Schools