Summary
Overview
Work History
Education
Skills
Timeline
Generic
Charles Davis

Charles Davis

Dallas,TX

Summary

Reliable Outreach Specialist offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow ups. Bring in new contacts through polished presentations and informational workshops.

Overview

17
17
years of professional experience

Work History

Outreach Specialist

Downtown Dallas.Inc
12.2023 - Current

Daily responsibilities are to seek those in need and try to offer them some hope.Greet,sit and speak with the homeless neighbors of the community to get an understanding of their story and how to better serve them.Collect data and vital information for the successful housing of a individual experiencing homelessness.Be compassionate,caring and unstanding.

Security Officer

Downtown Dallas.Inc
02.2023 - 12.2023
  • Executed security rules and procedures.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Lead Operator

Cintas
01.2016 - 06.2022
  • Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
  • Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
  • Supported management decision-making by compiling operational and production data into daily logs.
  • Balanced power production, operating costs and safety concerns through continuous system regulation.
  • Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
  • Kept accurate records of defective units or products.
  • Provided on-the-job training to newly hired workers and team members.

Security Officer

Eagle Security Protective Services
08.2009 - 10.2015
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Transportation Driver

Transfreight
04.2007 - 05.2009
  • Checked in with dispatch service and updated with current location.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Informed management of daily activities by updating logs with mileage and delivery information.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Obtained signatures from customers upon delivery of goods.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Inspected load security and checked for damages.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Education

High School Diploma -

Greenville High School
Greenville, United States
05.1983

Skills

  • Data Entry and HMIS Trained
  • Salesforce
  • Community Relations
  • Exceptional Communication

Timeline

Outreach Specialist

Downtown Dallas.Inc
12.2023 - Current

Security Officer

Downtown Dallas.Inc
02.2023 - 12.2023

Lead Operator

Cintas
01.2016 - 06.2022

Security Officer

Eagle Security Protective Services
08.2009 - 10.2015

Transportation Driver

Transfreight
04.2007 - 05.2009

High School Diploma -

Greenville High School
Charles Davis