Charles J Davis II
Dade City,FL
Summary
Versatile Financial Center Manager with proven experience in managing financial operations, implementing effective strategies, and leading high-performing teams. Strengths include strong business acumen, decision-making abilities, and customer service skills. Contributed to previous work by driving revenue growth, improving operational efficiency, and enhancing client satisfaction.
Overview
22
22
years of professional experience
Work History
CDL Truck Driver
Kardia Transport
Orlando, FL
09.2024 - Current
- Executed pre-inspections to uphold the maintenance and functionality of trucks.
- Managed unloading of cargo with specialized equipment.
- Handled daily tasks with precision.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
CRA - Business Development Officer
Centennial Bank
Winter Haven, FL
04.2022 - 11.2023
- Identified and leveraged opportunities in residential mortgages through strategic relationship development with realtors, builders, acquaintances, friends and family.
- Cultivate relationships with community development organizations, participate in community development activities
- Hosted regular educational courses focused on financial skills.
AVP/CRA Mortgage Loan Officer
Bank OZK
Tampa, FL
05.2019 - 04.2022
- Initiated and led marketing efforts for Bank OZK's Freedom Advantage Mortgage program.
- Mortgage centered on low and moderate income (LMI) borrowers
- Increased branding within communities via financial literacy courses and volunteer endeavors
VP/Branch Manager
C1 Bank/Bank of the Ozarks
Zephyrhills, FL
04.2015 - 05.2019
- Directed performance across sales, service, and operations.
- Promoted corporate ideals and branding at local community events.
- Engaged in business development activities such as cold calling prospective clients, attending networking events, in order to increase customer base.
Area Manager
Grow Financial Federal Credit Union
Tampa, FL
04.2013 - 03.2015
- Responsible for managing overall sales, service and operational performance for multiple branch locations
- Focus on associate progression to ensure corporate goals were achieved and/or exceeded
- Supported business development and corporate branding
- Promoted corporate ideals and branding through local community events
Market Manager
Grow Financial Federal Credit Union
Tampa, FL
02.2012 - 04.2013
- Directed comprehensive aspects of sales, service, and operations.
- Strategized associate development to surpass company targets.
- Supported business development and corporate branding
- Promoted corporate ideals and branding through local community events
Mortgage Loan Officer
Fifth Third Bank
Tampa, FL
10.2010 - 02.2012
- Perform a wide range of duties relating to the origination of residential first mortgage loans
- Meet standards and objectives defined by management for mortgage loan sales and cross-selling objectives
Financial Center Manager II – De Novo
Fifth Third Bank
Wesley Chapel, FL
10.2007 - 10.2010
- Accountable for directing and administering daily operations
- Consistently interacted with clients and prospects to ensure they are directed to the appropriate sales/service channels via lobby leadership
- Regularly monitor, motivate and coach to the right behaviors to ensure financial center goals were achieved
Manager/Owner
Pinpoint Mortgage Solutions
Zephyrhills, FL
01.2006 - 10.2007
- Established a successful mortgage company from inception and managed operations and workflow
- Trained new brokers on essentials of originating loans, fee negotiating and credit review
- Developed leads, scheduled appointments, identified needs and verified creditworthiness to generate business while ensuring a high level of compliance per industry standards was maintained
Financial Center Manager II
SunTrust Bank
Tampa, FL
01.2005 - 01.2006
- Developed and lead high-performance team
- Cultivated behaviors that supported company policies to improve efficiency and team performance
- Collaborated with internal business partners to deliver cohesive banking experiences
Financial Center Manager II
Bank of America
Zephyrhills, FL
01.2003 - 01.2005
- Analyzed competitors and market trends to facilitate business growth.
- Developed and led performance-oriented team dedicated to accomplishing sales and service objectives.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Resolved customer complaints in a timely manner while maintaining a high level of professionalism.
Education
Bachelor of Science - Computer Information Systems
Tampa College
Tampa, FL01.1994
Skills
- Regulatory compliance
- Team building
- Relationship management
- Sales strategy
- Conflict resolution
- Operational management
- Business partnership management
Timeline
CDL Truck Driver
Kardia Transport
09.2024 - Current
CRA - Business Development Officer
Centennial Bank
04.2022 - 11.2023
AVP/CRA Mortgage Loan Officer
Bank OZK
05.2019 - 04.2022
VP/Branch Manager
C1 Bank/Bank of the Ozarks
04.2015 - 05.2019
Area Manager
Grow Financial Federal Credit Union
04.2013 - 03.2015
Market Manager
Grow Financial Federal Credit Union
02.2012 - 04.2013
Mortgage Loan Officer
Fifth Third Bank
10.2010 - 02.2012
Financial Center Manager II – De Novo
Fifth Third Bank
10.2007 - 10.2010
Manager/Owner
Pinpoint Mortgage Solutions
01.2006 - 10.2007
Financial Center Manager II
SunTrust Bank
01.2005 - 01.2006
Financial Center Manager II
Bank of America
01.2003 - 01.2005
Bachelor of Science - Computer Information Systems
Tampa College
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