Hardworking and motivated Manager with 30 years of experience and record of success in landscape hardscape industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
13
13
years of professional experience
Work History
Manager
Allied Landscape & Contractor Supply
Dresher, PA
04.2016 - 04.2024
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Assessed team member's skill sets and assigned tasks accordingly for optimal efficiency.
Collaborated with other departments to ensure timely completion of projects within budget constraints.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Delegated work to staff,setting priorities and goals.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Brand Ambassador
Delaware Hardscape
Wilmington, DE
06.2015 - 04.2016
Maintained an up-to-date knowledge base on current industry developments.
Provided customer service support during promotional events or when needed.
Introduced sales, promotions and other brand initiatives to gain customer loyalty.
Area Sales Manager
Concrete Stone and Tile
Pedricktown, NJ
05.2011 - 06.2015
Planned, developed and implemented sales strategies in an assigned region.
Analyzed sales data to determine areas of improvement for the organization.
Identified new business opportunities within the region through networking activities.