Charles Dengler
Middle River,MD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
1
1
Certification
41
41
years of professional experience
Work History
Ind Welder
BWS Inds
Dundalk, Maryland
04.2022 - Current
- Welded structural parts using MIG and stick welding at BWS Inds.
- Read blueprints, sketches, and weld symbols to complete fabrication work.
- Measured and cut metal components for proper assembly fit.
- Checked weld quality for defects and fixed alignment problems.
- Operated grinders, torches, and hand tools for part preparation.
- Maintained welding equipment and replaced worn consumables.
- Followed safety procedures and used protective gear in shop areas.
- Assisted fabrication crews with assembly, positioning, and material handling.
- Maintained a clean working environment by removing scrap metal from work areas.
- Set up welding machines based on the job at hand.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Read blueprints, drawings related to projects in order to determine proper dimensions of components being fabricated, welded together.
- Set up equipment and welded parts according to welding chart specifications and type.
- Gathered required materials for each project in order to meet production deadlines.
- Followed safety guidelines through proper machine guarding and lockout and tagout procedures.
- Performed preventative maintenance on welding tools and equipment.
- Scraped off excess spatter using portable grinders and arc-cutting equipment.
- Completed minor torch ups with MIG welders.
- Constructed templates and jigs for fabrication according to blueprints.
- Troubleshot problems related to welds including porosity issues caused by improper shielding gas flow rates.
Service Advisor
Bay Rv Center
Joppa, Maryland
01.2006 - 03.2022
- Greeted Bay RV Center customers and assessed RV service needs.
- Wrote repair orders and documented customer concerns clearly.
- Scheduled service appointments with shop and parts teams.
- Explained repair estimates, timelines, and warranty details to customers.
- Coordinated technician updates and tracked repair order progress.
- Verified parts availability for RV maintenance and repair work.
- Resolved customer questions using phone, email, and face-to-face communication.
- Maintained service records and organized daily front desk workflow.
- Promptly responded to customer inquiries via phone, email or in person.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Resolved customer complaints in an efficient and courteous manner.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Participated in ongoing training activities related to automotive technology advancements.
- Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
- Demonstrated knowledge of advanced diagnostic equipment used in the shop.
RV Technician
Town & Country Winnebago Inc
White Marsh, Maryland
05.1986 - 03.2005
- Diagnosed Winnebago RV electrical, plumbing, and appliance issues in service bays.
- Inspected motorhomes for safety, fit, finish, and road readiness before delivery.
- Installed parts, fixtures, and components using hand tools and diagnostic equipment.
- Documented service findings, repair notes, and parts needs for Town & Country advisors.
- Tested generators, batteries, lighting, and climate systems for proper operation.
- Communicated repair status and recommended service steps with customers and service staff.
- Maintained clean work areas and organized tools across the Winnebago service department.
- Stocked shelves with inventory items such as lubricants and other supplies.
- Maintained records of completed repairs for future reference purposes.
- Managed shop jobs to complete work orders on time and keep tasks prioritized.
- Followed safety procedures while performing work on customer vehicles.
- Conducted troubleshooting tasks to diagnose issues and determine appropriate fixes.
- Performed electrical, plumbing, carpentry, and appliance maintenance.
- Explained functionality of newly installed equipment to customers.
- Cleaned interior surfaces of the RV such as upholstery and carpets to maintain cleanliness standards.
- Repaired or replaced damaged walls and floors of RVs using carpentry tools.
- Repaired roof leaks by removing old sealants and applying new sealant material.
- Provided technical advice to customers regarding operation of their RVs.
- Kept work area clean by disposing hazardous materials properly.
- Installed new RV parts such as awnings, windows, doors, furniture, cabinets and other components.
- Attended seminars related to the latest technology used in recreational vehicles.
- Installed and repaired water lines, drains and fixtures.
- Reconstructed floors, walls and roofs to repair damage such as flooding.
- Read work orders to understand and plan for specific service needs of different customers and RVs.
- Operated heavy machinery to transport RVs to different locations.
- Tested and troubleshot equipment to locate source of problems and develop correction plans.
- Used caulking compounds and piping to repair gas lines for safe RV operation.
- Completed preventive maintenance for customers to keep machines running at peak levels.
Education
Eastern Vo Tech
Essex, MD05-1983
Skills
- MIG welding
- Stick welding
- Weld inspection
- Torch cutting
- Metal fabrication
- Equipment maintenance
- Material handling
- Safety compliance
- Quality control
- Attention to detail
- Problem solving
- Communication
- Time management
- Teamwork
- Rigging techniques
- Quality assurance
- Structural welding
- Cutting techniques
- Welding
- Arc welding
- Sheet metal fabrication
- Hand-eye coordination
- Reweld application
- Tool operation
- Steel fabrication
- Measurement tools
- Plasma arc welding
- Fire prevention
- RV electrical systems
- Plumbing systems
- Appliance repair
- Equipment demonstration
- Drywalling
- Troubleshooting skills
- Equipment inspection
- Plumbing
- Power tool mastery
- Roofing
- Hand tools
- Troubleshooting and Diagnostics
- Troubleshooting
- Electrical systems
Certification
- CDL Class A
- RV Maintenance
- Ind Welder
- US Coast Guard Captain
- Plumbing, Electrical, carpentry Trade School
Timeline
Ind Welder
BWS Inds
04.2022 - Current
Service Advisor
Bay Rv Center
01.2006 - 03.2022
RV Technician
Town & Country Winnebago Inc
05.1986 - 03.2005
Eastern Vo Tech