CHARLES DENIER JR
Leesburg,OH
Overview
4
4
years of professional experience
Work History
Account Executive
Vestis
Cincinnati, OH
06.2024 - 08.2025
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
- Collaborated with cross-functional teams to develop comprehensive sales proposals that addressed all aspects of client requirements.
- Led negotiations, securing deals that aligned with both client expectations and company goals.
- Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
- Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.
- Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
- Enhanced client satisfaction, conducting thorough needs assessments and delivering tailored solutions.
- Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
- Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
- Increased market share within territory through diligent research and identification of new business opportunities.
- Enhanced team performance, sharing best practices and mentoring junior account executives.
- Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
- Negotiated favorable terms in high-stake contracts, ensuring profitability and long-term partnership viability.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Met existing customers to review current services and expand sales opportunities.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
SALES, MARKETING AND ACCOUNTING CONSULTANT
LANDEN MOTORS
Maineville, OH
11.2022 - Current
- Respond to emails in a professional, well-spoken manner;
- Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience
- Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
- Present initial financing options based on customer need
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;
- Handle all incoming internet email leads;
- Follow up with leads that are not ready to make an appointment or no-show;
- Manage business development representatives for lead generation process
- Have strong computer, internet and social media skills to promote specific cars to prospective customers
- Provide timely and accurate feedback to any and all customers
- Maintain accurate records
- Provide excellent customer service and become knowledgeable about customer needs
- Accounting
- Manage all title work
- Warranty Cancellations
- Photography of vehicle inventory
ACCOUNT MANAGER SALES
FINAO MANAGEMENT
Cincinnati, OH
11.2021 - 11.2022
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sales
- Resolve customer complaints regarding specific sales and services
- Plan and direct staffing, training and performance evaluations to develop and control sales and service programs
- Assess marketing potential of new and existing store locations, considering statistics and expenditures
- Represent company at trade association meetings to promote products and services
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase
- Review operational records and reports to project sales and determine profitability
- Monitor customer preferences to determine focus of sales
- D2D prospecting
Education
High School Diploma - undefined
Little Miami High School
Skills
- Increasing sales
- Sales presentations
- Product knowledge
- Objection handling
- Strategic prospecting
- Sales forecasts
- Closing techniques
- CRM proficiency
- Upselling strategies
- Social selling
- Cold calling
- Opportunity identification
- Relationship establishment
- Proposal preparation
- Industry expertise
- Client research
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Active listening
- Decision-making
- Customer engagement
- Relationship building
- Task prioritization
- Self motivation
- Sales process
- Goal setting
- Professionalism
- Strategic planning
- Social media marketing
- Inventory management
- Time management abilities
- Sales reporting
- Networking skills
- Pipeline management
- Problem-solving aptitude
- Sales techniques
- Revenue growth
Websites
Timeline
Account Executive
Vestis
06.2024 - 08.2025
SALES, MARKETING AND ACCOUNTING CONSULTANT
LANDEN MOTORS
11.2022 - Current
ACCOUNT MANAGER SALES
FINAO MANAGEMENT
11.2021 - 11.2022
High School Diploma - undefined
Little Miami High School