Charles Dixon
La Mirada,US
Summary
Dynamic culinary professional with extensive experience at El Tejano, excelling in food preparation and kitchen management. Proven ability to enhance customer satisfaction through quality control and effective conflict resolution. Skilled in grill operation and menu development, consistently delivering high-quality dishes while maintaining a safe and organized workspace.
Overview
11
11
years of professional experience
1
1
Certification
Work History
delivery person
Postmates/ UberEats
09.2018 - Current
- Delivered goods with friendly, professional service, fostering positive customer relationships.
- Delivered packages in a safe, efficient manner while adhering to all traffic laws, regulations, policies, and procedures.
- Executed timely deliveries by efficiently following established routes and schedules.
- Loaded delivery vehicle with goods and ensured items were secure for transport.
- Ensured food quality and safety standards during transportation.
- Collaborated with restaurant staff to confirm order accuracy before departure.
- Updated customers on delivery status and resolved issues to enhance satisfaction.
- Responded promptly to customer inquiries regarding order status and product availability.
Cook/Dishwasher
El Tejano
West Hollywood, CA
09.2019 - 12.2019
- Cooked and seasoned dishes according to restaurant recipes.
- Coordinated with team members to ensure prompt meal service during peak hours.
- Liaised with front-of-house staff on special orders to enhance guest satisfaction.
- Maintained cleanliness of kitchen equipment and workstations.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Supported inventory management and stock rotation to maintain optimal ingredient availability.
- Monitored stock levels of food items and ordered additional supplies.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Cook/Prep Cook
Foggia Italian Market & Deli
Lakewood, CA
03.2019 - 10.2019
- Executed standardized recipes and instructions to consistently deliver high-quality dishes.
- Prepared authentic Italian dishes using fresh ingredients from the market.
- Operated grills and broilers to cook items to quality guidelines.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Managed inventory to guarantee availability of essential kitchen supplies for uninterrupted food preparation.
- Operated kitchen equipment safely and efficiently during food preparation.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Ensured cleanliness and organization of kitchen and food prep areas to promote a safe and efficient working environment.
- Labeled food items with dates to ensure freshness and prevent spoilage.
Cook
Salvation Army Adult Rehabilitation Center
Whittier, CA
04.2018 - 06.2018
- Determined production schedules and staff requirements to ensure timely service delivery.
- Cleaned and sanitized work areas and equipment to maintain health and safety standards.
- Stored food in designated containers and storage areas to minimize spoilage risks.
Cook
LAUREL PINES SUMMER CAMP
Big Bear, US
06.2017 - 07.2017
- Supervised activities of cooks and food preparation workers to maintain quality and efficiency.
- Determined production schedules and staff requirements to guarantee timely service delivery.
- Monitored sanitation practices, ensuring adherence to standards and regulations for food safety.
- Prepared nutritious meals for residents following specific dietary guidelines.
- Assisted in inventory management of food supplies and ingredients.
- Collaborated with staff to plan weekly menus for diverse dietary needs.
Volunteer Lab Assistant
CYPRESS COLLEGE
10.2016 - 05.2017
- Ensured cleanliness of all kitchen and dining areas to promote a safe dining environment.
- Supervised and participated in kitchen and dining area cleaning to maintain hygiene standards.
- Stored food in designated containers and storage areas to ensure freshness and minimize waste.
Target Team Member
ADDECO/KODAK ALARIS/TARGET
08.2015 - 10.2016
- Supervised team members while providing on-the-job training to enhance productivity.
- Processed payments using cash, check, credit cards, vouchers, or automatic debits to ensure smooth transactions.
- Handled issuance of receipts, refunds, credits, or change to maintain customer satisfaction.
Education
Associate of Science - Food Service Management
Cypress College
Cypress, CA01-2017
Associate of Science - Food and Beverage management
Cypress College
Cypress, CA01-2017
High School Diploma -
La Mirada High School
La Mirada, CAAssociate - Culinary Arts
Cypress College
Cypress, CASkills
- Culinary experience and kitchen management
- Food preparation and cooking techniques
- Organizational skills and workspace maintenance
- Quality control and food safety
- Order accuracy and inventory management
- Conflict resolution and customer service
- Grill operation and equipment handling
- Baking and recipe execution
- Time management and attention to detail
- Banquet and catering experience
- Menu development
Certification
- Food Handler Certification
- Food handler certificate
- Bar and Beverage Management 2.0
- Purchasing 2.0
- Customer Service 2.0
- Controlling Foodservice Costs 2.0
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Cook/Dishwasher
El Tejano
09.2019 - 12.2019
Cook/Prep Cook
Foggia Italian Market & Deli
03.2019 - 10.2019
delivery person
Postmates/ UberEats
09.2018 - Current
Cook
Salvation Army Adult Rehabilitation Center
04.2018 - 06.2018
Cook
LAUREL PINES SUMMER CAMP
06.2017 - 07.2017
Volunteer Lab Assistant
CYPRESS COLLEGE
10.2016 - 05.2017
Target Team Member
ADDECO/KODAK ALARIS/TARGET
08.2015 - 10.2016
Associate of Science - Food Service Management
Cypress College
Associate of Science - Food and Beverage management
Cypress College
High School Diploma -
La Mirada High School
Associate - Culinary Arts
Cypress College