Charles Donham

Cashier

Burger King

Fort Smith, Arkansas

08.2021 - 05.2024

Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Answered customer inquiries regarding store policies and procedures.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions, and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Verified customer age requirement for alcohol or tobacco purchases.
Greeted customers promptly and responded to questions.
Answered phone calls to assist customers with questions and orders.
Processed customer payments quickly and returned exact change and receipts.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Summary

Overview

Work History

Sales Associate

Cashier

Education

High School Diploma -

Skills

Timeline

Sales Associate

Cashier

High School Diploma -

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