Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Charles Eaton

Nampa,ID

Summary

During 20-plus years in the Marine Corps, led, mentored and molded brave, tough individuals. Led Marines with vastly varying personality types and stressful situations all the while not letting the details slip. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Experienced in policy development and staff management procedures positively impacting overall morale and productivity.

Overview

27
27
years of professional experience

Work History

Assistant Construction Manager

Phoenix Reconstruction
03.2023 - 11.2023
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Provided detailed project status updates to stakeholders and executive management.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Collaborated with construction administration consultants to schedule field observations.
  • Completed 52 jobs while maintaining a 48% Profit Margin overall.

Construction Project Manager

Quick Restore LLC
10.2021 - 03.2023
  • Met with clients to explain repairs process, complete work authorization forms, and set clear expectations with costumers for their projects.
  • Assessed damage from water loss and collected proper photos and measurements to document repairs needed.
  • Communicated necessary repairs and scope of work to estimators working closely with them to prepare estimate to submit to insurance company/client.
  • Consistently followed up with clients, estimators and adjusters to provide any updates and further documentation as needed.
  • Coordinated and scheduled subcontractors to inspect or perform necessary repairs after cost and scope of work has been agreed upon.
  • Identified safety hazards, communicated, and established control measures to ensure safety of occupants and workers.
  • Supervised day-to-day activities of 2 person team of carpenters to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
  • Managed job file documentation to ensure complete and accurate project details.
  • Managed and controlled costs of production on 218 projects.
  • Fulfilled production as scheduled and maintained 44.2% profit margin across all finished projects within job tenure.
  • Manage assets by protecting and using equipment and materials properly
  • Increased customer satisfaction ratings by resolving all issues professionally.
  • Interviewed, hired and trained new workers.

Verifications Department Manager

Verified First LLC
06.2016 - 04.2021
  • Supervised 8 Verification Specialists in providing excellent verification services to 220 plus clients and performing on average 265 Verifications per day. This allowed clients to make more informed hiring decisions.
  • Worked with 12 other managers to resolve work flow, technical support issues, improve operations and provide exceptional customer service within company.
  • Built Verifications Department from ground floor. Developed Work Flow processes, Standard Operating Procedures, and Training for new hires.
  • Ensured proper billing for 7,900 plus verifications monthly. This included communicating with over 35 vendors utilized for verification services. Accounting for more than $14,000.00 of vendor services monthly.
  • Developed monthly reporting for Verifications Department. Provided this reporting monthly to owners and upper management ensuring that they were well informed of how department was performing. Calling out any shortcomings and developed plans to manage department more efficiently.
  • Took department from verifications success rate of 85% to target goal of 92% within two months of developing goal plan and adjusting workflow processes to meet said goal.
  • Worked hand in hand with Client Services providing service to clients needs, and communicating our information/documentation needs with 220 plus clients daily. Ensuring that each clients needs were met in reference to verifications being performed on their behalf.

Avionics Communication/Navigation Electrician Supervisor

United States Marine Corps
09.2012 - 05.2016
  • Directed Management, guidance and training of 30 Marines in support of 15 Avionics systems and 12 operating squadrons in performance of maintenance actions for Comm/Nav and CASS work Center 610.
  • Instructed 20 classes and supervised technical training for work center ensuring technical development of subordinates.
  • Supervised and ensured timely repair of more than 1,830 pieces of avionics electronic components while maintaining 85% Ready for Issue rate.
  • As Collateral Duty Inspector/ Quality Assurance Representative ensured administrative accuracy of 984 avionics equipment Maintenance Action Forms (MAFS)
  • As Marine Corps Martial Arts Instructor, conducted 35 hours of sustainment training to 30 Marines.
  • Provided guidance and counseling to junior Marines and prepared them mentally and physically for worldwide deployment.
  • Ensured security, safety and serviceability of all personnel/equipment assigned.
  • Received Substance Abuse Control Officer qualification and provided training and counseling to all 2100 Marines attached to Marine Aviation Logistics Squadron Fourteen.
  • Received Qualification and served as lead Sexual Assault Advocate for all 2100 Marines attached to Marine Aviation Logistics Squadron Fourteen.

AMAMT Department Chief

United States Marine Corps
04.2008 - 08.2012
  • Directed, managed and guided training of 10 Marines providing professional training through 26 courses of instruction to all units/squadrons fleet wide. Providing graduation certifications to 2,415 Marines/Sailors and Civilian students.
  • Received certificate of completions and certification to teach 18 Courses of Instruction within Aviation Maintenance and Management Training Department.
  • As System Administrator for NTCSS II Unix/Linux systems making on-site repairs when needed to ensure quality training for fleet personnel.
  • Maintained and ensured accountability of 5 Classrooms with 90 student CPU stations and 5 Instructor stations. Accounting for over $152,000 of equipment within department.
  • Instructed 16 courses of instruction for total of 4, 410 classroom hours, 384 lab hours and graduated 684 students while maintaining 0% attrition rate.
  • As Group Paced Evaluator performed 18 evaluations for Instructors at Center for Naval Aviation Technical Training Cherry Point NC.

Comm/Nav Work Center 610 SNCOIC

United States Marine Corps
08.2004 - 03.2008
  • Directed Management, guidance and training of 27 Marines in support of 15 Avionics systems and 4 operating squadrons in performance of maintenance actions for Comm/Nav and CASS Work Center 610.
  • Coordinated on-equipment troubleshooting and maintenance in compliance with publications, safety/material handling directives and Naval Aviation Maintenance Program (NAMP)
  • Instructed 26 classes and supervised technical training in the work center ensuring the technical development of subordinates.
  • Supervised and ensured timely repair of more than 1,200 pieces of avionics electronic components while maintaining 87% Ready for Issue rate.
  • As a Collateral Duty Inspector/ Quality Assurance Representative ensured the administrative accuracy of 784 avionics equipment Maintenance Action Forms (MAFS)
  • As a Marine Corps Martial Arts Instructor, conducted 29 hours of sustainment training to 27 Marines.
  • Provided guidance and counseling to junior Marines and prepared them mentally and physically for worldwide deployment.
  • Ensured security, safety and serviceability of all personnel/equipment assigned.

Marine

United States Marine Corps
06.1996 - 06.2004

Excelled at conducting land-based and amphibious operations of offensive, defensive, humanitarian, reconnaissance or security nature. Trained in the art of land warfare, Marines often will be first on scene to confront threats around the world.

Education

High School Diploma -

South Pontotoc High School
Pontotoc, MS
1996

Aviation Electronics

Aviation Electronics Intermediate Level Maintenance Tech
Pensacola, FL
1997

Aviation Electronics Maintenance Technician - Instructor Crs

Center For Naval Aviation Technical Training (CNATT)
Pensacola, FL
2001

Aviation Electronics Maintenance Technician - Instructor Crs

Center For Naval Aviation Technical Training (CNATT)
Pensacola, FL
2001

Group Paced Instructor Evaluator

Center For Naval Aviation Technical Training (CNATT)
Pensacola, FL
2003

Skills

  • Work well with software programs such as Excel, Google Sheets, and any Microsoft Software programs utilized within today's administration processes
  • Typing skills are good at 70 WPM
  • Maintenance scheduling - As a SNCOIC of a Communications/Navigations Work Center I coordinated the efforts of 31 Marines supporting as many as 31 Organizational Maintenance Flying Squadrons Ensuring the timely repair of more than 6,000 Intermediate Level Aviation Communications/Navigations components required for daily flight operations worldwide
  • Performed Intermediate Level Maintenance testing and troubleshooting on more than 1,200 Communications/Navigations components required for daily flight operations worldwide
  • Quality control - As a Collateral Duty Inspector/Quality Assurance Representative Performed inspections on over 600 Communications/Navigations components and 18 Inspections on over 24 Naval Aviation Maintenance Programs to ensure quality standards are held to the highest standards within the Avionics Department
  • Loss prevention - as the Communications Security SNCOIC, ensure the quality maintenance and accountability for 128 Top Secret Clearance items within the Avionics Department at Marine Aviation Logistics Squadron Fourteen These items required the highest possible security measures and daily, weekly, monthly and yearly audits to ensure accountability of these components with a value of approx $897,91400
  • Professional Development and training - As an Instructor trained over 2,200 Marines/Sailors and Civilians Trained them in proper maintenance practices and Standard Operating Procedures in keeping with the Naval Aviation Maintenance Program and other Naval Directives Also trained over 200 Marines with the Marine Corps Martial Arts Program certifying them in their next belt levels

Accomplishments

5 Naval Aviation Achievement Medals given to those that go above and beyond on a daily basis  to increase productivity and save cost!

Timeline

Assistant Construction Manager

Phoenix Reconstruction
03.2023 - 11.2023

Construction Project Manager

Quick Restore LLC
10.2021 - 03.2023

Verifications Department Manager

Verified First LLC
06.2016 - 04.2021

Avionics Communication/Navigation Electrician Supervisor

United States Marine Corps
09.2012 - 05.2016

AMAMT Department Chief

United States Marine Corps
04.2008 - 08.2012

Comm/Nav Work Center 610 SNCOIC

United States Marine Corps
08.2004 - 03.2008

Marine

United States Marine Corps
06.1996 - 06.2004

High School Diploma -

South Pontotoc High School

Aviation Electronics

Aviation Electronics Intermediate Level Maintenance Tech

Aviation Electronics Maintenance Technician - Instructor Crs

Center For Naval Aviation Technical Training (CNATT)

Aviation Electronics Maintenance Technician - Instructor Crs

Center For Naval Aviation Technical Training (CNATT)

Group Paced Instructor Evaluator

Center For Naval Aviation Technical Training (CNATT)
Charles Eaton