Charles Eaton
Mason,TN
Summary
Highly skilled IT professional with a background in systems administration, maintenance and end-user training. Accomplished in designing solutions to achieve software compatibility and streamline system upgrades and installations. Talented in administering and maintaining complex RDBMS systems, including Microsoft operating systems, servers and Microsoft SQL Server software. Seeking to leverage comprehensive IT experience to take the next career step with an organization that values hard work, strategic thinking and results.
Overview
39
39
years of professional experience
1
1
Certificate
Work History
Platoon Sergeant
United States Army National Guard
Dayton, TN
05.1984 - Current
- Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
- Evaluated personnel periodically on job performance and occupational-related strengths and weaknesses.
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
- Surveyed and analyzed terrain to determine optimum equipment placement and use.
- Managed receipt, storage and issue of ammunition processes.
- Directed logistical training procedures to adhere to military regulations.
- Requisitioned, received and properly stored unit equipment and supplies.
System Administrator, Principal
Client Solution Architects (CSA)
Millington, TN
04.2020 - Current
- Create and Maintain database systems
- Provide technical development teams with database design and best practice guidance in accordance with teams design needs
- Install SQL Server software to provide support for growth and performance needs
- Provide Performance tuning guidance as requested
- Create, Monitor and Support High Availability / Always On Availability Groups
- Create and Execute Integration Services Packages (SSIS)
- Create reports for Reporting Services (SSRS)
- User account creation and maintenance
- Create, Update or Remove Server and Database roles
- Create and maintain user accounts
- Security Updates application and monitoring
- Quarterly review and incorporation of current Defense Information Systems Agency (DISA) Security Technical Implementation Guidelines (STIG) recommendations
- Patch and Update SQL Server software
NET Software Engineer
Saic - Science Applications International
Millington, TN
05.2016 - 04.2020
- Developed web applications using variety of engineering languages.
- Analyzed solutions and coding fixes for software problems.
- Conducted full lifecycle software development from planning to deployment and maintenance.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Recommended enhancements and updates to system software based on performance data and user feedback.
- Performed regression and performance tests for updated systems.
- Engaged with user experience designers crafting clean interfaces with simple, intuitive interactions and functions for software package.
- Drafted design objectives and system design documents.
Lead Software Engineer
ReTrans
Memphis, TN
07.2015 - 05.2016
- Managed software throughout SDLC and collaborated with team members to address issues.
- Drafted software requirements and managed design and testing processes.
- Defined and continuously improved software development best practices.
- Interpreted technical specifications and government regulations for maximum compliance.
- Generated procedure manuals, progress reports and project correspondence.
- Designed, coded, tested and deployed new features and functionality using CI/CD best practices.
- Implemented highly scalable, high-volume software systems and components, client-facing web applications and Internet-oriented applications and systems.
Solutions Advisor
FedEx Services
Memphis, TN
08.2013 - 07.2015
- Enhance and maintain SolutionPoint Knowledge Management System
- Develop new module for Value added feature cost benefit analysis powered by
- C#.NET
- SQL Server 2008
- Teradata databases.
Business Planning Advisor
FedEx TechConnect
Memphis, TN
08.2011 - 08.2013
- Develop and maintain Customer Identity tracking system
- Administer department servers, databases and websites
- Assist in Website, Application, and Reporting enhancement
- C#.NET
- SQL Server 2000 - 2008
- Teradata database
- Oracle database
Sr. Strategic Events Analyst
FedEx Services
Memphis, TN
01.2011 - 08.2011
- Manage events approval, ticketing, attendance, and compliance for Memphis and Ohio Valley territory
- Coordinate event ticket allocation, customer identification, registration
- Complete event attendee check-in, attendance, and reporting.
Sr. Strategic Sales Analyst
FedEx Services
Memphis, TN
07.2007 - 01.2011
- Design, Develop and Maintain reporting system for multiple scorecards
- Website creation and maintenance for Sales team
- Develop applications as needed leveraging
Education
Some College (No Degree) - High School Diploma
Skills
- Attention to Detail
- Problem Solving
- Customer Service
- Oral Communication
- Permissions and Access Control
- CompTIA Security Certification
- Analytical and Methodical
- Infrastructure Planning
- Decision Making
- Project Management
- Training and Development
- Technical Support
- Project Coordination
- System Updates
- Server Improvements
- Security Needs Assessment
- Data Backup
- Disaster Recovery
- Performance Monitoring and Optimization
- User Support
- Infrastructure Updates
Certification
Microsoft Certified Solutions Associate: SQL Server 2016 Database Administration
CompTia Security +
iRise Basic Modeler
Timeline
System Administrator, Principal - Client Solution Architects (CSA)
04.2020 - Current
NET Software Engineer - Saic - Science Applications International
05.2016 - 04.2020
Lead Software Engineer - ReTrans
07.2015 - 05.2016
Solutions Advisor - FedEx Services
08.2013 - 07.2015
Business Planning Advisor - FedEx TechConnect
08.2011 - 08.2013
Sr. Strategic Events Analyst - FedEx Services
01.2011 - 08.2011
Sr. Strategic Sales Analyst - FedEx Services
07.2007 - 01.2011
Platoon Sergeant - United States Army National Guard
05.1984 - Current
Sullivan North High School - Some College (No Degree), High School Diploma
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