CHARLES EDWARDS
Leesburg,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Trustco Bank
12.2011 - 12.2023
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members
- Trained and developed new team members in alignment with branch service standards and objectives
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations
- Built rapport with account holders by reaching out with product recommendations and account updates.
Multi-Channel Sales Associate
Best Buy
08.2008 - 08.2020
- Assisted customers in their purchase journey by offering personalized recommendations based on their preferences and needs
- Increased sales revenue by developing and maintaining strong relationships with customers across multiple channels
- Collaborated with team members to achieve monthly sales targets and boost overall performance
- Assisted with annual inventory audits.
Information Technology System Administrator
MyComputerCareer
01.2022
Education
Information Technology System Administration
MyComputerCareer.com
Raleigh, NC01.2022
Skills
- Banking
- Operations Management
- Compliance Management
- Problem-Solving
- Team Development
- Systems and Platforms: Windows
- Hardware: PC assembly, hard drives
- Software: Microsoft 365, malware awareness
- Troubleshooting: Diagnosing and repairing
- Networking: Wireless setup and security
Certification
MTA Security
MTA Networking
Timeline
Information Technology System Administrator
MyComputerCareer
01.2022
Assistant Branch Manager
Trustco Bank
12.2011 - 12.2023
Multi-Channel Sales Associate
Best Buy
08.2008 - 08.2020
Information Technology System Administration
MyComputerCareer.com
MTA Security
MTA Networking
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