Summary
Overview
Work History
Education
Skills
Timeline
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Charles Emory

MUKILTEO,WA

Summary

Veteran Navy Boatswain's Mate flues with 4 years of expertise in delivering clear bright fuel to aircraft while following safety procedures. Strong leader in offering concise direction and supervision of crew members attending to ship operations. Hardworking and passionate job seeker with strong organizational skills eager to secure mid level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced manager with a strong focus on customer satisfaction possessing project management and team lead know-how. Action-oriented with a strong competency to communicate effectively to team, contemporary and managerial audiences.

Overview

12
12
years of professional experience

Work History

ABF - Aviation Boatswain's Mate, Fuels

United States Navy, USN
01.2019 - Current
  • Supervised and coordinated activities of crew aboard ship.
  • Stood watch during specified periods and determined geographical position of ship.
  • Examined cargo-handling gear and lifesaving equipment to repair or replace defective gear and equipment.
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
  • Maintained boat logs and oversaw cargo storage on or below decks, securing items and protecting products from damage or loss.
  • Adhered to laws and regulations based on voyage locations.
  • Fueling aircraft and operating and maintaining aviation fueling and lubricating oil systems
  • Enforcing safety and handling precautions
  • Refining fuel for quality
  • Supervising fuel farms and fueling equipment
  • Training and directing firefighting crews, fire rescue teams and damage control parties assigned to fuel and lubricating oil spaces
  • Operating purging and protective systems aboard ships
  • Data analysis for destructive behaviors of sailors across the Navy.
  • Building manager for multiple sites to bring government buildings to code.
  • Training sailors to be lay-leaders for ship company, on multiple platforms.
  • Maintained a secret security clearance.


Contractor Driver

Uber Technologies Inc.
08.2017 - Current
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Delivered goods and products to customer on time and in excellent condition.
  • Minimized liability by consistently following road rules when driving.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.

Antique Store Clerk

Boswells Corner Antiques
02.2016 - 08.2017
  • Greeted guests and answered questions about merchandise.
  • Represented company respectfully when speaking to customers.
  • Loaded heavy materials into vehicles.
  • Maintained cleanliness of store by sweeping, dusting inventory and removing trash.
  • Stocked shelves and performed detailed inventory count.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Supplied store with refurbished furniture, and direct client base.

Sales Manager

MarketStar
11.2014 - 01.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Built relationships with Verizon wires sales team and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.

Security Officer

Andrews International Government Services, Inc
04.2012 - 01.2014
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Operated X-ray and bomb robot security equipment.
  • Worked alone and in teams, including K-9 units, performing other security functions such as personal and motor vehicle inspections.
  • Trained to respond to bomb threats and how to identify explosives, weapons and other unauthorized electronic devices.



Education

No Degree - General Studies

Lord Fairfax Community College
Middletown, VA
2010

High School Diploma -

Home School
Stephens, VA
2010

Skills

  • Emergency Situations
  • Medical Emergency Response
  • Reading Comprehension
  • Training Exercises
  • Fuel Systems
  • Damage Control
  • Unloading of Fuel
  • Administrative Support
  • Sales management
  • Operations management
  • computer proficiency with industry standard tools and extensive experience with organizational specific software packages
  • security x-ray system certified

Timeline

ABF - Aviation Boatswain's Mate, Fuels

United States Navy, USN
01.2019 - Current

Contractor Driver

Uber Technologies Inc.
08.2017 - Current

Antique Store Clerk

Boswells Corner Antiques
02.2016 - 08.2017

Sales Manager

MarketStar
11.2014 - 01.2016

Security Officer

Andrews International Government Services, Inc
04.2012 - 01.2014

No Degree - General Studies

Lord Fairfax Community College

High School Diploma -

Home School

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Charles Emory