Charles English
Montebello,CA
Summary
Quality-oriented professional with 12.5+ years of experience and proven knowledge of management, vehicle operations, and customer service. Aiming to leverage the skills to successfully fill in the open role within the company.
Overview
13
13
years of professional experience
Work History
Assistant Manager
U-Haul
02.2018 - Current
- Installed trailer hitches and light wiring harnesses on customer's vehicles
- Performed clean-up of trucks, trailers, other rental items, and accepting equipment returned from rental
- Performed pre-inspection checks for type of preventive maintenance required on vehicles
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Organized records of vehicles, schedules and completed orders.
- Assisted the storage center general manager with directing and motivating center personnel.
Assistant Manager
Regency Academy Cinemas
07.2012 - 03.2020
- Evaluated employee performance on a daily basis and convey constructive feedback to improve skills
- Verified attendance, hours worked, and pay adjustments, and post information onto designated records
- Recorded deposits into computer system, reconciled monthly bank accounts and track all expenses
- Boosted sales revenue by skillfully promoting diverse service options.
- Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
Sales Associate Stock
Michaels Stores Inc
04.2012 - 11.2015
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Marshall Fundamental Secondary School
Pasadena, CA06.2009
Skills
- Stocking and replenishing
- Cash handling
- Heavy lifting
- Excellent customer service
- Maintenance and repair
- Strong initiative
- Vast mechanical knowledge
- Staff management
- Report writing
- Bank deposit preparation
- Forklift Operation
- Inventory management
Timeline
Assistant Manager
U-Haul
02.2018 - Current
Assistant Manager
Regency Academy Cinemas
07.2012 - 03.2020
Sales Associate Stock
Michaels Stores Inc
04.2012 - 11.2015
High School Diploma -
Marshall Fundamental Secondary School
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