Summary
Overview
Work History
Education
Skills
Certification
Poetry Family
Timeline
Generic

Charles Enriquez

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged floor maintenance expertise and strong communication skills at Specialize Services to implement cutting-edge floor care technologies. Skilled in staff training and chemical handling, I significantly improved service quality, underscoring my commitment to safety and team collaboration without exceeding a 55-word limit. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Floor Technician

Specialize Services
04.2008 - 01.2012
  • Kept abreast of industry advancements in floor care technology, seeking opportunities to implement new methods for improved efficiency and results.
  • Streamlined cleaning processes by implementing effective floor maintenance techniques and using appropriate equipment.
  • Increased customer satisfaction by maintaining a consistently clean and well-presented facility through diligent floor care.
  • Enhanced overall cleanliness by efficiently performing daily floor maintenance tasks such as sweeping, mopping, and vacuuming.
  • Contributed to a positive company reputation by maintaining a professional demeanor and providing high-quality floor maintenance services in all interactions.

Head Cook

El Maguey Mexican Restaurant
02.2003 - 01.2007
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.

Ticket Agent

Greyhound: Bus Station
06.2000 - 10.2002
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Researched and resolved customer ticketing issues to promote satisfaction.
  • Assisted with development and implementation of new ticketing policies for enhanced service delivery.

Shipping and Receiving Lead

Greyhound: Bus Station
06.2000 - 10.2002
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Pulled, verified, and packaged items for shipment.

Education

High School Diploma -

Gordon Bernell Charter High School
Albuquerque, NM
05.2003

Facility Maintenance - Maintenance Technology

Albuquerque Job Corps Center
Albuqueque, NM
05.2003

Skills

Strong Communication Skills

Safety protocol knowledge

Budget management understanding

Staff Training and Development

Chemical handling competency

Floor maintenance expertise

Floor buffing

Team Collaboration

Surface Preparation

Site preparation

Job site preparation

Job Planning

Certification

Forklift

Poetry Family

i love writing and reading poetry family is always first to me love spending time with family

Timeline

Lead Floor Technician

Specialize Services
04.2008 - 01.2012

Head Cook

El Maguey Mexican Restaurant
02.2003 - 01.2007

Ticket Agent

Greyhound: Bus Station
06.2000 - 10.2002

Shipping and Receiving Lead

Greyhound: Bus Station
06.2000 - 10.2002

High School Diploma -

Gordon Bernell Charter High School

Facility Maintenance - Maintenance Technology

Albuquerque Job Corps Center

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Charles Enriquez