Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Charles Erdain

Sun City Center,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Uber, Lyft
Sun City Center, FL
10.2015 - Current
  • Greeted customers and provided them with information about the rideshare service.
  • Navigated routes using GPS systems for efficient delivery of passengers.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Adhered to all city regulations related to ride share services such as speed limits, parking rules.
  • Ensured compliance with all federal and state laws pertaining to transportation services.
  • Followed safety rules to keep clean driving record with no accidents or incidents.

DINING ROOM SUPERVISOR

Brookdale Senior Living
Tampa
11.2018 - 03.2019
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
  • Assisted kitchen staff with food counts by determining number of items required for complete service
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Notified servers after seating parties in section for prompt service
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning
  • Answered customers' questions about hours, seating, current wait time and other information
  • Answered telephone to provide establishment information and take party reservations.

SERVER

The Estate at Hyde Park
Tampa
08.2012 - 07.2018
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

WAREHOUSE SPECIALIST

The Estate at Hyde Park
Clearwater
08.2017 - 12.2017
  • Operated forklift to transport materials within the warehouse.
  • Monitored stock levels in order to maintain minimum inventory levels.
  • Assisted with loading and unloading trucks using appropriate equipment.
  • Collaborated with other departments regarding supply chain operations issues.
  • Reported damaged products or discrepancies between actual count versus expected count.
  • Identified and moved empty and broken pallets to proper areas.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Used scanners to track parcel information, condition or receipt.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

BAGGER

Publix Super Market at Dale Mabry Shopping Center
Tampa
10.2006 - 06.2009
  • Bagged groceries for customers quickly and accurately.
  • Inspected produce for freshness, quality, and quantity before bagging.
  • Stacked items in bags to maximize space and prevent breakage.
  • Assisted with stocking shelves when necessary.
  • Greeted customers entering the store with a friendly attitude.
  • Maintained cleanliness of checkout area including floors, counters, and shelves.
  • Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
  • Assisted customers with loading their purchases into their vehicles.

Education

Associate's degree - Cybersecurity

St Petersburg College
St Petersburg FL
05-2024

High School Diploma -

Plant High School
Tampa, FL
05.2008

Skills

  • Time Management
  • Customer Service
  • Schedule Management
  • Problem-Solving
  • Active Listening
  • Route Planning
  • Communication and Interpersonal Skills
  • Traffic Laws and Regulations
  • Clean Driving Record
  • Valid Driver's License
  • Time management abilities

Certification

  • CDL Class A
  • Forklift Certification
  • Cybersecurity

Personal Information

Title: Professional driver

Languages

French
Professional
Creole
Professional

Timeline

DINING ROOM SUPERVISOR

Brookdale Senior Living
11.2018 - 03.2019

WAREHOUSE SPECIALIST

The Estate at Hyde Park
08.2017 - 12.2017

Rideshare Driver

Uber, Lyft
10.2015 - Current

SERVER

The Estate at Hyde Park
08.2012 - 07.2018

BAGGER

Publix Super Market at Dale Mabry Shopping Center
10.2006 - 06.2009

Associate's degree - Cybersecurity

St Petersburg College

High School Diploma -

Plant High School

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Charles Erdain