Charles Esp
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
34
34
years of professional experience
Work History
Project Manager/Project Coordinator
Baumhardt Sand & Gravel
04.2006 - Current
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Developed and initiated projects, managed costs, and monitored performance.
- Developed and implemented strategic project plans to meet business objectives.
- Negotiated and managed third-party contracts related to project deliverables.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Store Manager
Genuine Parts Co
04.2002 - 03.2005
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Owner
Triple M Vending
01.1995 - 04.2002
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Business Owner
NAPA Auto Parts - Genuine Parts
05.1990 - 01.1995
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted audit inspections and independent checks to verify parts and materials.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
Associate of Arts -
Moraine Park Technical College
Wisconsin04.2009
High School Diploma -
Carmel High School
Mundelein, IL05.1988
Skills
- Document Management
- Logistics Management
- Cost Control
- Contract Management
- Root Cause Analysis
- Procedure Development
- Work Flow Planning
- Project Management
- Project Tracking
- Inventory Control
- Productivity Improvement
- Vendor Sourcing
- Project Planning
- Compliance Monitoring
- Strategic Planning
- Schedule Management
- Data Analysis
- Staff Management
- Systems Design Documentation
- Project Regulations
- Data Review
- Commercial Construction
- Budget Control
- Project Scope
- Project Planning and Development
- Permit Processing
- Client Relations
- New Product Introductions Strategies
- Construction Management
- Conflict Management
Timeline
Project Manager/Project Coordinator
Baumhardt Sand & Gravel
04.2006 - Current
Store Manager
Genuine Parts Co
04.2002 - 03.2005
Owner
Triple M Vending
01.1995 - 04.2002
Business Owner
NAPA Auto Parts - Genuine Parts
05.1990 - 01.1995
Associate of Arts -
Moraine Park Technical College
High School Diploma -
Carmel High School
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