Charles Ess
Des Moines,IA
Summary
Skilled in maintenance and repair with background in efficiently resolving issues ranging from minor repairs to complex system faults. Possess advanced knowledge of various tools, equipment, and techniques relevant to job success. Strengths include problem-solving, time management, and ability to work independently or as part of a team to meet operational goals. Contributed to enhancing facility safety and reducing downtime through proactive maintenance strategies and quick response to emergency repair needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Facilities Maintenance Technician
EMCOR Facilities Services
Des Moines, IA
02.2022 - Current
- Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by looking for problems or potential problems. Also, do work orders the customer has submitted.
- Resolved customer complaints concerning facilities services provided.
- Ordered parts, supplies or equipment from catalogs or suppliers.
Apartment Maintenance Technician
Artisan Management Group
Des Moines, IA
11.2021 - 02.2022
- Coordinated with building owners regarding tenant requests for maintenance services.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Assisted with snow removal operations during winter months to ensure safe walkways around the property.
- Replaced light bulbs and ceiling fans as requested by tenants or landlords.
- Resolved tenant complaints promptly and professionally.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
- Installed new appliances in apartments upon request from tenants or landlords.
- Responded to emergency maintenance requests in a timely manner.
Apartment Maintenance Supervisor
BH Management
Des Moines, IA
09.2013 - 09.2021
- Monitored performance of tools and devices for maintenance compliance.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Coordinated with contractors or vendors to complete projects within budget parameters.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Created work crew schedules and delegated assignments.
- Provided training to new staff on proper use of tools and safety procedures when performing repairs or installations.
- Replaced cabinets, countertops, and tile floors to enhance apartment aesthetics and functionality.
Maintenance Technician
CSM Corporation
West Des Moines, IA
05.2010 - 09.2013
- Operated autonomously with another technician, maintaining property standards without supervisory oversight.
Skills
- Drywall repair
- Boiler operation
- Mechanical maintenance
- Lighting systems
- Painting techniques
- Window repair
- Equipment installation
- Pool maintenance
- Power tool operation
- Roofing repairs
- HVAC systems
- Plumbing repairs
- Appliance repair
- Door and window installation
- Cabinet installation
- Power tool proficiency
- Hand and power tools
- Door hanging
Certification
- I had a CPO license when I was doing apartment maintenance, and I have a Universal HVAC certificate
References
References available upon request.
Timeline
Facilities Maintenance Technician
EMCOR Facilities Services
02.2022 - Current
Apartment Maintenance Technician
Artisan Management Group
11.2021 - 02.2022
Apartment Maintenance Supervisor
BH Management
09.2013 - 09.2021
Maintenance Technician
CSM Corporation
05.2010 - 09.2013
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