Summary
Overview
Work History
Education
Skills
Certification
Video Games
Timeline
Generic

Charles Estes

Seaside,CA

Summary

CONTACT SKILLS Seating Assignment Preparation To-Go Order Preparation Special Dietary Requirements Cash Handling Suggestive Selling Food Sales and Promotion High-Volume Dining Dish Preparation Food and Beverage Pairings Dining Area Maintenance Quality Control Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers. Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Highly motivated and detail- oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

LA Guadaupana Catering
06.2019 - Current
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Suggested additional items to customers to increase restaurant sales
  • Described ingredients and cooking methods to explain preparation of various food items.

DishWa
06.2022 - 09.2022
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in a team setting, providing support and guidance
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Excellent communication skills, both verbal and written
  • Passionate about learning and committed to continual improvement
  • Proved successful working within tight deadlines and a fast-paced environment

Laborer

Stowe Contracting
07.2020 - 09.2020
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Completed tear-down of existing structures to prepare for new construction
  • Inspected tools and equipment to maintain safety and efficiency
  • Managed safe and efficient use of tools and equipment on construction sites
  • Used variety of hand and power tools to complete tasks

Dishwasher

Wedos Tacos Food Truck
04.2020 - 07.2020
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Reported kitchen accidents or violations of food safety codes and procedures
  • Stocked supplies in serving stations, cupboards, or refrigerators.
  • Able to follow instructions on recipes accurately while ensuring quality control standards are met
  • Followed written and verbal instructions from supervisors for any special cleaning tasks
  • Installed drywall panels in interior walls for additional insulation purposes
  • Followed blueprints closely while constructing buildings or other structures
  • Unloaded and identified building materials, machinery, and tools, distributing to appropriate locations according to project plans and specifications
  • Performed minor repairs and maintenance procedures on equipment
  • Cleaned up debris from construction sites using rakes, brooms and other equipment
  • Unloaded equipment from trucks and transported materials to various site locations
  • Tended pumps, compressors and generators to provide power for tools, machinery, and equipment, and to heat and move materials
  • Organized tools and equipment in an efficient manner to maximize productivity on job sites
  • Utilized hand tools and machines to remove dirt, rocks, and debris away from job sites
  • Prepared construction sites to eliminate possible hazards.
  • Deep cleaned sinks to remove food residue and deter odors.
  • Maintained adequate levels of clean tableware for dining room and kitchen
  • Performed regular maintenance and cleaning of dishwashing machines, including the changing of filters, washing of trays and replacing worn-out parts
  • Followed established procedures for proper storage of clean dishes, glasses, flatware, pots, pans
  • Inspected dining and serving areas to confirm cleanliness and proper setup
  • Provided excellent customer service by responding promptly to guest complaints or requests.

Education

High School Diploma - undefined

Seaside High School
Seaside, CA

Skills

  • Guest Relations Management
  • Buffet Setup and Takedown
  • Seating Assignment Preparation
  • Dining Customer Service
  • Cash Handling
  • Dish Preparation
  • Stocking and Replenishing
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Warm and Friendly
  • Servsafe Certified
  • Table Bussing

Certification

Valid Food Handlers Certificate

Video Games

In my spare  time I like to play  2Ksports 

Such as Football an Basketball

Timeline

DishWa
06.2022 - 09.2022

Laborer

Stowe Contracting
07.2020 - 09.2020

Dishwasher

Wedos Tacos Food Truck
04.2020 - 07.2020

Server

LA Guadaupana Catering
06.2019 - Current

High School Diploma - undefined

Seaside High School
Charles Estes