Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charles Evenga Onana

Richmond,CA

Summary

Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Taxi Dispatcher

SPPLUS CORPORATION
San Francisco, CA
03.2015 - Current
  • Assigned drivers to customers based on their location, destination and availability.
  • Monitored driver locations and assigned appropriate vehicles for each customer request.
  • Resolved customer complaints in a timely manner.
  • Kept track of taxi availability and estimated times of arrival at pickup locations.

Unarmed Security Guard

American Guard Sevices
San Leandro, California
07.2015 - 07.2016
  • Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
  • Performed foot patrols around the property to ensure safety and security of personnel and visitors.
  • Enforced rules and regulations within the facility while maintaining a professional demeanor.
  • Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
  • Responded promptly to inquiries from staff members regarding security issues or concerns.

Cart Associate

Smart Carte
San Francisco, California
08.2015 - 05.2016
  • Provided customer service by answering questions regarding product information and pricing.
  • Followed proper safety protocols when unloading, lifting, and moving heavy boxes of merchandise.
  • Processed returns and exchanges promptly according to company policy.
  • Demonstrated ability to work independently or as part of a team to complete tasks efficiently.

Property Caretaker

HILARY MINI CITY
Yaounde /soa, CAMEROON
06.2008 - 05.2015
  • Ensured proper maintenance and upkeep of the property grounds, including lawn care, landscaping, and snow removal.
  • Conducted regular inspections of exterior areas to identify any needed repairs or improvements.
  • Responded to emergency calls in a timely manner.
  • Organized preventative maintenance schedules for all building systems and equipment.

Store Associate

MTN Communications
Yaounde Cameroon, Cameroon
01.2008 - 10.2013
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Addressed customer complaints in a professional manner.
  • Demonstrated excellent customer service skills at all times.

Education

GED -

High School Equivalence
California/ United States
04-2024

Bachelor of Science - Private Law / Justice Career

Yaounde 2 University
Cameroon
06-2013

Master of Science - Public Administration Law

Yaounde 2 University
Cameroon
06-2011

High School Diploma -

Mbankomo High School
Mbankomo/ Cameroon
06-2006

Skills

  • Customer Service-Oriented
  • Quick Learner
  • Stress Tolerance
  • Geographical knowledge

Languages

English
Full Professional
French
Native/ Bilingual
German
Professional

Timeline

Cart Associate

Smart Carte
08.2015 - 05.2016

Unarmed Security Guard

American Guard Sevices
07.2015 - 07.2016

Taxi Dispatcher

SPPLUS CORPORATION
03.2015 - Current

Property Caretaker

HILARY MINI CITY
06.2008 - 05.2015

Store Associate

MTN Communications
01.2008 - 10.2013

GED -

High School Equivalence

Bachelor of Science - Private Law / Justice Career

Yaounde 2 University

Master of Science - Public Administration Law

Yaounde 2 University

High School Diploma -

Mbankomo High School

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Charles Evenga Onana